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Business Profile

Ear Nose and Throat Doctor

Charlotte Eye Ear Nose & Throat Associates

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ear Nose and Throat Doctor.

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72 Customer Reviews

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  • Review from Randy B

    5 stars

    09/26/2024

    Dr ******* ***** at the *********** location is professional and honest

    Charlotte Eye Ear Nose & Throat Associates Response

    09/27/2024

    Hi, *****! Thank you for sharing your experience with Dr. ***** and with ******. Our main goal is to make a difference in our patients' lives, and we are incredibly grateful to provide our services to patients such as yourself in our community!
  • Review from Demetria I

    5 stars

    09/23/2024

    Dr ********* was Very Polite! And Helpful! I Thank you for your Professionalism!

    Charlotte Eye Ear Nose & Throat Associates Response

    09/24/2024

    Greetings, ********! Thank you for sharing your experience with our providers and with ******. Our main goal is to make a difference in our patients' lives, and we are incredibly grateful to provide our services to patients such as yourself in our community
  • Review from Rob M

    1 star

    09/19/2024

    I arrived 30 minutes early to appointment with Dr **** in *********** location. After waiting an hour past my appointment time, I was frustrated.Their policy is to charge $50 for no shows or late cancellations. I think patients need a policy to charge the doctor $50 when they are excessively late!!!

    Charlotte Eye Ear Nose & Throat Associates Response

    09/20/2024

    For more than 100 years the physicians and staff of Charlotte Eye Ear Nose & Throat Associates, P.A. have provided professional medical services to our patients in Charlotte and surrounding communities. We are proud of our reputation for top quality medical care and compassionate treatment of our patients. We appreciate sharing your experience so that we can review our processes and continue to improve our patient's experience.
  • Review from Doris M

    5 stars

    09/09/2024

    Easy to get an appointment. Timely, no long wait to see the doctor.

    Charlotte Eye Ear Nose & Throat Associates Response

    09/12/2024

    Greetings, *****!Thank you for sharing your experience with our providers and with CEENTA. Our main goal is to make a difference in our patients' lives, and we are incredibly grateful to provide our services to patients such as yourself in our community.
  • Review from Patrick E

    1 star

    09/06/2024

    Doctors are OK, but office staff and billing is terrible. Poor communication, don't pick up phones, or respond to voice mails. They have a fee in place if you cancel an appointment, but twice a doctor canceled on me the day of my visit of course without any compensation or even an apology. Also, they turned a small bill over to a collection agency after I paid it - twice - and their own system showed me with a $0 balance. Completely unacceptable level of customer service. Other similar providers out there - stay away.
  • Review from Eric D

    1 star

    07/27/2024

    Poor communication from the office staff. They coded my insurance wrong so my insurance would not accept the visit. The office staff changes so no-one has a clue what's going on. Go to a different ******* ******************** has many to choose from.
  • Review from Kevin A

    5 stars

    06/12/2024

    Great people and efficient procedures. ************* very confident presence

    Charlotte Eye Ear Nose & Throat Associates Response

    06/13/2024

    Greetings, *****!Thank you for sharing your experience with our providers and with CEENTA. Our main goal is to make a difference in our patients' lives, and we are incredibly grateful to provide our services to patients such as yourself in our community.
  • Review from Bill W

    5 stars

    06/11/2024

    The care I received for a problem with my eyes was over the top. ************* was very thorough and knowledgeable about my condition. She made some great suggestions that has helped resolve my issue. Highly recommend!

    Charlotte Eye Ear Nose & Throat Associates Response

    06/12/2024

    Greetings, ****!Thank you for sharing your experience with our providers and with CEENTA. Our main goal is to make a difference in our patients' lives, and we are incredibly grateful to provide our services to patients such as yourself in our community.
  • Review from Beverly W

    5 stars

    06/05/2024

    Dr. ***** was reassuring, answering all my questions. He was my sigh of relief!

    Charlotte Eye Ear Nose & Throat Associates Response

    06/12/2024

    Greetings, *******!Thank you for sharing your experience with our providers and with CEENTA. Our main goal is to make a difference in our patients' lives, and we are incredibly grateful to provide our services to patients such as yourself in our community.
  • Review from Marjorie O

    5 stars

    05/24/2024

    Fantastic, very professional, friendly and efficient. Love my eye care results.

    Charlotte Eye Ear Nose & Throat Associates Response

    06/12/2024

    Greetings, ********!Thank you for sharing your experience with our providers and with CEENTA. Our main goal is to make a difference in our patients' lives, and we are incredibly grateful to provide our services to patients such as yourself in our community.

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