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Business Profile

Flooring Contractors

Floor Coverings International Southeast Charlotte

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6 Customer Reviews

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  • Review from Jill C

    5 stars

    06/22/2023

    The company and its representatives were helpful, responsive, easy to work with throughout the process. They were also available for any questions after completion.
  • Review from Brooke D

    5 stars

    04/25/2023

    My experience with FCI was top notch. My first interaction was with a well educated and informed designer, ******. He knew about all of their products and services and had wonderful suggestions. He is up on the trends and on styles that will stand the test of time. He walked us through multiple price points and was upfront about what would cost more. We also used FCI's sister company for a new bath insert and windows. The ease of contacting one company to schedule flooring and bath and windows was exactly what I needed to be able to get all of my projects done. TruGuard solutions for our bath replacement is top notch. We had an old bathtub and tile from the 1970's and didn't want to just cover it up with those cheap inserts. The install was seamless, and they found some dangerous rot under our old tub. They immediately called, sent pics and made sure I understood what and why the fix was necessary. The salesman was a bit showman, but he was well informed and knowledgeable. The installers were competent and kept my house and the area clean. The window install was quick and painless. They didn't use pre-made, standard windows that others use and would have required closing off my already small windows. The windows look great and my home is so much quieter! The prices were a bit high of average, however lifetime guarantee and our experience is totally worth it! Next on our list is kitchen counter and backsplash....LCI does that too!!!
  • Review from John P

    5 stars

    01/25/2023

    FCI and the team is outstanding! They work hard for their clients and strongly suggest them for any flooring project!
  • Review from Greg H.

    5 stars

    12/09/2022

    First, let me say how happy we are with our new laminate flooring. If we had to give a rating from 1 to 10, it would be a 15.******************************* was an excellent initial consultant. His knowledge and professionalism helped us make the perfect flooring choice.******, our scheduler, allowed us to be flexible with the installation date.***********************, the installation crew chief, made sure we were informed about every step of installation.Our installers, Uanderson and ******, were the very best!!! From moving furniture, to installing our laminate floor, to putting everything back the way it was; they were ultimate professionals.The finance personnel were great too!!!If you want to replace your flooring and want the best company available to install it, you need look no further than Floor Coverings International. We highly recommend them!!!
  • Review from Tommy R

    5 stars

    09/28/2022

    The flooring looks great! We placed Vinyl throughout the house and replaced carpet on our stairs. ****** was great to work with on the front end of everything. The installers were efficient and worked two 11 hour days to finish the install. We appreciated ******** checking in with us and ensuring we were pleased with the final product.
  • Review from Gisela E

    5 stars

    04/03/2022

    Very professional floor installers great job! The were on time and completed the project on time

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