Reviews
48 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Meril J
5 stars02/03/2023
All about heat and air was fabulous. I had big issues with furnace being installed by another company that went out of business. All About Heat and Air got me on their schedule quickly and three great men came on time and fixed my furnace up right!!! Could not have been nicer or more courteous and cleaned up so well!! Definitely will be getting my yearly service with them!!!Review from Earl S
5 stars02/03/2023
One of the best companies I've dealt with. They are professional, knowledgeable, prompt and very responsive to consumers. I Highly *************************Review from Paula A
3 stars01/22/2023
Had a leak under mobile accessed the area and called plumber ****** for one hour work extremely expensive I had to replace insulation and repair area myself not part of service the leak was fixed just highway robbery 2 pm on a SaturdayAll About Plumbing & Septic Response
01/23/2023
Thank you for taking your time to review our recent weekend service. I hate to read that your experience with our company was not 5 stars. We do offer absolutely free estimates with upfront pricing, even on the weekends. I does appear that ************** did access your water line leak and offered a free estimate. You did sign off on this estimate and he started the work immediately. I do see that your CPVC water line broke at a tee fittings. This means we had to repair three different water lines to correct this issue so it is a little more complicated this just a simple water line repair. I am glad to see that we were able to get your water back on to your home this weekend and I am not sure how we could have been more fair. In the future please call in at any time if there are any issues prior to the work starting as we are always willing to help explain the situation and not charge for our trip out to estimate your plumbing needs. Thank you for allowing us to repair your water system this weekend.Review from David D
5 stars01/11/2023
All About Plumbing & Septic is a professional, dependable repair service. If you're assigned repair tech ****, you will be blessed. He is a consummate professional. -- *********************All About Plumbing & Septic Response
01/12/2023
Thank you for taking your time to review our recent plumbing service. **** is a true master plumber and is a true professional. I have known **** since grade school and he is a great person. I couldn't agree with you more. I will be glad to share your kind words with him. If you ever need our plumbing, septic or HVAC service in the future don't hesitate to give us a call at any time.Review from Christine S
5 stars01/06/2023
Great company and I highly recommend them. The crew showed up on time, performed the job and cleaned up everything after they where done.All About Plumbing & Septic Response
01/06/2023
Thank you for taking your time to review our recent plumbing service. It is always a pleasure to help a member of our community with their plumbing needs. If you ever need our services in the future don't hesitate to give us a call at any time. We are always here to helpReview from Sue H
5 stars12/28/2022
Absolutely the best !! **** and his helper, cant remember his name?? treated me so well. I will definitely be using this company for all my plumbing needs. Thank you again all about plumbing!!!All About Plumbing & Septic Response
12/29/2022
Thank you so much for taking your time to review **** and *****'s recent plumbing service. I know that the recent weather has really hurt the plumbing systems in our area. I am so proud that our team has been working non stop to help restore water to the homes in our area. Thank you so much for allowing us to help you with your plumbing needs. If you ever need our plumbing, septic or HVAC services in the future don't hesitate to give us a call at any time. We are always here to help.Review from Frances Y.
2 stars11/04/2022
On 10/26/22 I paid AllAbout Plumbing $683.39 for what turned out to be a one-hour job, replacing an outside faucet and installing two grab bars In the bath. When I asked for an itemized bill, they did not comply. They explained that they charged by the job, not by the hour. I am asking them again to provide me with a breakdown of costs that I paid for a one-hour job. Thats all Im asking. No arguments, no lectures about rising costs of living, no pointing fingers. Just a cost breakdown.All About Plumbing & Septic Response
12/29/2022
Thank you for taking your time to review our recent plumbing work. I am very sorry that you feel this way as we are completely upfront and honest with all of our work. We did come to your home and offered a free estimate for the work. We did discuss the work that needed to be done and how we would complete this work. You agreed to this price and signed to get the work started. I feel this is the only honest and professional way to complete business. If you had an issue with the pricing you could have declined the work and we would not have charged for coming out. I do employ the best and most professional technicians in the area which means they can make short work of most any job. I don't believe that they should be punished for being the best in the industry. That is why we charge a fair and competitive price upfront. I am very sorry that you feel this way and I hope this helps. I am always here at the office and I am glad to speak with you any time. I truly appreciate your business!!!Happy New Year. ***********************, Operations ManagerReview from Ed B
5 stars11/01/2022
Perfect! Professionals from start to end. The experience was incredible! Today, we rarely get to experience real value for our money. With our experience with All About HVAC, we experienced it to its fullness. We have further proof that God's blessing is on us. Thank you all. We had 4 technicians and one electrician (in the rain) on our project and all were awesome!** and *******************All About Plumbing & Septic Response
11/02/2022
WOW! Thank you for taking the time to leave us this review about your service with *************, ****, and ******. We are very touched by your words. Our family founded this company over a decade ago on the principles of honesty, customer service, and excellence in technical skills, because we knew from the beginning that that's just the right way to conduct business and the right way to treat people. It is sad, as the years have progressed, that it does seem harder to find high quality services, which makes us that much more determined to never give anything but our very best to this community. We feel blessed every day to be invited into people's homes to make things right, and that's a blessing we will never take lightly. We're always going to be here for you!***********************, Operations ManagerReview from Sarah S
5 stars10/27/2022
THE EXCELLENT SERVICE we have received. From ****** (our head technician) to **** (I hope I spelled it right) and the others that helped (both technicians and the ones I had to speak with), our project was nothing but easy. Everyone was so patient and kind and honest. We have received nothing but exceptional service and communication. We are grateful for you patience and expertise. From family, friends, co-workers, or anyone that would listen...we will recommend your services always. Thank you for making a difficult experience for us; manageable, treatable, LIVABLE, financially workable, communicable, and with the utmost professionalism and respect that I could have hoped for. 10 out of 10 for the circumstances and services. I hope all involved in our project will be recognized for their outstanding work. These people are incredible. They even come out on weekends, free estimates, they do the work we all need and should appreciate.All About Plumbing & Septic Response
10/27/2022
Thank you for you amazing review about our service. We pride ourselves in only offering the best and most professional services in our industries. It was a pleasure to help you with your plumbing project. If you ever need our services in the future don't hesitate to give us a call at any time. We are always here to help.Review from Steve K
5 stars10/23/2022
Previous repairs and questionable workarounds had left the sewer system for my recently purchased home barely functional. All About Senior Technician *********************** and his crew worked tirelessly to diagnose, repair and install practically all new system from home to City sewer tap, while negotiating the steepness of the mountain side. Job well done, gentlemen !All About Plumbing & Septic Response
10/24/2022
Thank you for taking your time to review ******* and his teams plumbing service. It was our pleasure to help restore your homes plumbing system to proper working order. If you ever need our service's in the future don't hesitate to give us a call at any time. We are always here to help. ***********************, Operations Manager
Customer Review Rating
Average of 48 Customer Reviews
Customer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.