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          Business Profile

          Online Retailer

          Hello Honey

          This business is NOT BBB Accredited.

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          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            June 21st 2024 I purchased several shirts from this company, july 3rd I received all but 1 shirt; owner ********* messaged back saying she had to order more shirts and will have it shipped out once received. *****, 07/19, 07/26 I sent messages with no reply until 07/26 she was out of town. 08/05 still nothing messaged for a tracking number never received it. 08/07, 08/13, messages yet again to get a resolution was told she was on vacation again and notes of my issues was taken down!08/19 and 08/28 more messaged sent no resolution. 09/02 ********* claimed she has a package heading out to me. 09/11 I asked for tracking no response, 09/19 asked again sad she look into it. 09/20, 09/22, 09/24 messaged again said she was still working on it! 09/25 got an email not sure if legit shipping label created but NOTHING shipped! 09/30 asked if there was any update with no reply yet AGAIN!!! This is becoming annoying and Im getting fed up. I paid $15 plus $5 shipping and have not got nothing and communication is awful! I need help.Shirt is on invoice labeled - leopard print smiley comfort colors.

            Business response

            10/10/2024


            Hello ! Taylor has confirmed that she did in fact receive her second half to the original order ! 

             

            See attached

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          BBB Rating & Accreditation

          A-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 1

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          6939 Erik Dr

          Trinity, NC 27370-7624

          Visit Website
          (336) 688-8640

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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