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          Business Profile

          Construction Management

          Roers Inc

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Construction Management.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/01/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Roers property management has 3 different employees that have neglected to assist with my paperwork for a federal housing program in a timely manner which I feel is purposeful. *********************************** from the ************* *************************** from West Ridge *********, and "Lexi" ***** from **************** *********. I dropped off paperwork for *************** to fill out and she said to return the next day. The next day the office appeared closed and calling only got a voicemail. The next time I called, the employees were on a retreat and were not available to fill out the form. Over two weeks later, the ************ called me and offered to give me back my form. I returned to the ********* office to have it filled out by *********************************** who said she could not fill it out at that time and would do it the next day (she was in from Fargo). I was trying to complete the form in time so that I would not need to pay an additional application fee per their policy. I believe that the employees were trying to stall me so as to charge me another fee. The offices for the leasing agents in ********* (West Ridge and South Park Place) are frequently locked and closed during posted business hours and calls to voicemail are not answered. I called and spoke with ***** from the ************ today and was told to speak to ****** in person but at my meeting with ******, she did not respond to or acknowledge any of my concerns.

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          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Years in Business: 13

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          200 45th St S

          Fargo, ND 58103-0907

          Visit Website
          (701) 356-5050

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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