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Business Profile

Used Car Dealers

5 Star Motors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

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1 Customer Reviews

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  • Review from Megan J

    1 star

    06/18/2024

    If I could leave 0 stars I would. I had to get a car in a hurry because I am a single mom of two with no other vehicle and found a dealership in ****** with half down. Was told there was no issues. Week one I got the car tire pressure light came on, then had to replace the bearings for serpentine belt because they was bad and squeaky then tried to find leak for ac because had no ac and didnt know until got the car (they said they never tested the ac), then waited for the part for that and drove it then I broke down on the side of the road with the kids and my check engine light was flashing and they replaced the injectors (something with the fuel) and said for the ac had to replace underline body for heat and ac because threading was messed up so its just been so hard and stressful and I shouldve done more research and looked it over but I needed a car and was told that one didnt have any issues. I didnt expect to have all these issues and its depressing to say the least. On top of it owner offered to pay to fix the ac depending on the price and then said he wasnt paying what the shop wanted, and offered for his shop to fix it and said hed call to schedule but they were to busy and never received a call from that mechanic. I shouldve known better but having hope doesnt always work out. The car has been in the shop for 10 days and was in shop for the day 2-3 times prior hasnt even been a month. I asked owner to swap out the vehicle in the very beginning and he said there were only older vehicles available which was not true there were lots of other vehicles same price range. Then he said after that we cant exchange it because he already sent stuff to dmv. This all happened within a few weeks. So long story short do your research and check reviews.

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