Pool Contractors
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Information and Alerts
Alert Details
This business has 1 alert.
Government Action: BBB reports on known government actions involving business’ marketplace conduct:
Nebraska Attorney General v Stanger Enterprises, LLC aka Premier Pools and Spa
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government’s allegations, which have not yet been proven.
On November 7, 2023, Nebraska Attorney General Michael T. Hilgers filed a lawsuit against Stanger Enterprises, LLC, also known as Premier Pools and Spas, in Lancaster County, Nebraska District Court. Charges filed allege the business is in violation of the Consumer Protection Act, the Uniform Deceptive Trade Practices Act and the Consumer Review Fairness Act, prohibiting unlawful business practices that left Nebraskans with unfinished pools, unsafe construction sites, stalled home projects and financial losses. The matter is pending.
Important Information
Additional Info
It has come to BBB’s attention that this business uses a non-disparagement clause in its consumer contract that prohibits the customer, in certain circumstances, from filing a complaint or posting a negative review regarding their marketplace interaction with the business. The clause states:
Prior to Client posting or engaging in any social media review, or seeking assistance from the Better Business Bureau, Company shall be notified of intent and given the opportunity to remedy any situation. If the situation cannot be mutually resolved or a review posted, or the BBB contacted without Company notification, this agreement will be terminated by notice of Company.
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