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          Business Profile

          Truck Dealers

          Alan's Diesel Service, Inc.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Truck Dealers.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            06/11/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I visited ****'s garage to get a NH state inspection, they took a look at it and the engine light was on and throwing a code, the code reader showed the evap system had a leak. They then without my permission took my car apart, and claimed they lowered the gas tank to see how it looked the called me to tell me the car is apart and they would need to replace a bunch of items that would cost me thousands. I asked them to please put the car back together and they charged me $500 for that. I then took my car to a new mechanic, a friends mechanic and they said "I can promise you that they did not lower this tank, every bolt and clip I touched had not been disconnected for a few years." And he went on to do a small repair and it only totalled about $600 for parts and labor!! So not only did ****'s deceive me by saying they had my car apart, which was apparent it wasn't touched, they charged me $500 for IDK what to plug it into the code reader? Scammers

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          BBB Rating & Accreditation

          B-

          This business is not BBB Accredited

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          Years in Business: 27

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          151 Steppingstones Rd

          Lee, NH 03861-6614

          Get Directions
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          (603) 659-2826

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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