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          Business Profile

          Motels

          Franconia Notch Motel

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Motels.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/27/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I check in at this Motel on October 22, 2022. We walked into the room, initially smelled like it had just been cleaned. Started taking a shower and water in tub backed up, totally disgusting. My fiancé walks into bathroom and says that the room is giving him real bad allergies. Immediately, we went to the front desk and told them that the room smell like mold and he was starting to feel sick. Harish the Manager said that he was going to issue a refund, later he called and said no refund because I had taken a shower. We were only there for an hour and My fiancé could not stop sneezing and coughing. We told the owner that we will file a dispute with the credit card but he said go ahead. Since you have the “Pay Later” option neither Expedia, Trip advisor or any third party companies can’t help you get your money back because you pay directly to the Motel. They already know the system and won’t give you your money back. No one deserves to experience this with on vacation. IT IS A TOTAL SCAM!!!! They cover the mold smell with a fragrance spray right before you come in to cover the mold smell, they also spray the AC unit with fragrance to disípate the bad odor. The reviews are fake, they make their own reviews to get a higher rating. The real reviews are the negative ones. The property is moldy!!

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          BBB Rating & Accreditation

          C

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          572 US Rte 3

          Lincoln, NH 03251

          (603) 745-2229

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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