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          Business Profile

          Medical Equipment

          CPAPXchange, LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Medical Equipment.

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          960 Customer Reviews

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          • Sharon S

            02/08/2025

            Fast shipping and competitive price for the product I ordered.

          • Janet O

            02/06/2025

            I was very pleased with my experience with CPAPXchange. Ordering was easy. The mask cushion ordered was shipped right away. I received email notifications and tracking ability for the shipment. I have been completely satisfied with the mask cushion I ordered and received.

          • Rodney P

            02/06/2025

            Product does not fit. Can't return it because i had to open bag to see if it fit. No return policy once bag is opened

            CPAPXchange, LLC Response

            02/13/2025

            Hello! Thank you for reaching out and for sharing your experience with us. We understand your concerns, and we want to clarify our return policy in accordance with *** regulations for medical supplies.CPAPXchange can accept returns on unopened products (excluding those with trial periods) within 30 days of the original shipping date, provided the manufacturers packaging remains intact and undamaged, and the item is in saleable condition.Since the cushion you purchased should be a direct replacement, it cannot be returned or exchanged once opened. If you're unsure about sizing, we recommend visiting a local facility for a mask fitting to help determine the best size for you. Alternatively, we offer FitPacks, which include multiple cushion sizes, allowing you to find the best fit.Please let us know if you have any other questionswere here to help!

          • Weylon R

            02/05/2025

            Everything I've tried to get the part I want from my supplier, I get the wrong thing. I got exactly what I wanted, at a good price, & on time.

          • Tresa R

            02/01/2025

            Yall did very well. I received my merchandise really quickly and all seems well.

            CPAPXchange, LLC Response

            02/13/2025

            Hi Friend! Thank you for your review! We're happy to hear of a successful delivery! We'll be here again if you need us and ready to provide that 5 ************ again! Have a great day!

          • Andrew A

            01/29/2025

            Easy checkout, product is as described and fits properly. Great job.

          • Andrew Y

            01/25/2025

            Never received product. Support washes hands of own brand and tells you to call ****. Are you kidding me? Would you ever tell your mother to call ****? No. you wouldn't. Train your employees.

            CPAPXchange, LLC Response

            02/13/2025

            Hello! Thank you for writing in and we're happy to help. I do see there were some complications with your shipping address when you placed the order online. In most instances reaching out to the local post office to locate a shipment, is a faster process than reshipping. We do suggest selecting a different shipping method at checkout if you have known issues with ***** We are happy to see the second shipment had arrived successfully. We'll be here if you need us again in the future. Have a great day!

          • Cynthia S

            01/24/2025

            These folks are the best! A big thank you to ***** for helping me with my prescription issue. My travel **** is pre-owned, but works fine and packs great in my carry on. Great quality, fast delivery and outstanding customer service!

          • Michael C

            01/24/2025

            They had the hose I needed at a good price, so I ordered two of them. Shipping was fast as anywhere else.

          • Kimberly P

            01/20/2025

            Received items as expected. Lovely associate followup by tel to make certain both orders. Thank you very much for such a great experience.

            CPAPXchange, LLC Response

            02/13/2025

            Thank you for your kind words! We're happy to hear both orders were received and you had a positive experience with us! We'll be here if you need more supplies!

          Customer Review Rating

          4.59/5

          Average of 960 Customer Reviews

          Contact Information

          20A Northwest Blvd STE 238

          Nashua, NH 03063-4066

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          (866) 992-7279

          BBB Rating & Accreditation

          A+

          This business is not BBB Accredited

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          Years in Business: 21

          Customer Reviews are not used in the calculation of BBB Rating

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