Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Audio Visual Equipment Rentals

QLT Consumer Lease Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Audio Visual Equipment Rentals.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

6 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Sharon D

    1 star

    10/14/2024

    0 stars. This business is a scam on the elderly. I have a family member who has been paying $20/quarter for 19 years. That's nearly $1600 for a phone that she doesn't have. It's unethical at the least, bordering on criminal.
  • Review from Jeryl C

    1 star

    05/06/2024

    I found out that my mom who is 94 now has been paying for a rotary phone since 1987. Not smart on her part but also I believe a Scam. When I contacted them through email and said she doesnt have such a phone they said we are closing her acct and will send an account balance I. 2 weeks.I called them and said I believe shes paid for that phone many times and her acct should be zero. They said they agreed. I guess we will see.
  • Review from Denise V

    1 star

    06/13/2023

    This company is abusing the elderly! ***** year old aunt that has had a rotary phone since **** and this company rips her off for ***** dollars a month to rent it when she owns it m!! Something must be done to this company for scamming the elderly! Shame on all of you that work there!!! I pray they shut your business down!
  • Review from Eric M

    1 star

    06/03/2023

    My parents had a lease agreement with ATT but turned it back in when it changed. I found out they have *** paying a lease to a non-existent phone for years! It was a green touchtone traditional handset and now they use one they bought themselves. How can they do this? What kind of record keeping do they have there that permits them to charge on a closed account!
  • Review from Sue G

    1 star

    02/22/2023

    0/5 stars. although when calling to cancel they were friendly and stated everything is closed out. This business is very shady. Why would you pay $5/mth for ANY phone. especially a rotary or wall touch tone. Elderly parents had no idea what they were paying for. They go to great expense to appear legit. I can't even imagine how much profit they must have gotten off my parents paying for a 30 yo phone at $5/mth. Shame, shame on you QLT.
  • Review from Michael M

    1 star

    03/15/2022

    QLT has been scamming my Blind 89 year old mother for god knows how many years for the rental of a Trimline Rotary Telephone. They need to be stopped from ripping off our senior citizens. There is a place in H*** for people that steal from unsuspecting seniors. Let all your friends know about this company and have them check to make sure their loved ones are not being taken advantage of by them.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.