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Business Profile

Water Damage Restoration

Servpro of Northern Liberties

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Water Damage Restoration.

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1 Customer Reviews

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  • Review from Tamas F.

    1 star

    09/09/2024

    I have hired Servpro based on their nationwide reputation to mitigate flood damage after ***** tropical storm. I called the local ********, **, office to request help and 5 days later I got a response from Servpro of Northern Liberties of ********** an emergency mitigation team. I was promised complete service including the removal of flood damage and rebuilding afterwards by a local branch of Servpro. Instead, I got a half finished job of flood mitigation by the ** company with questionable background and business practices. The company salesman offered no estimate or copies of any signed documents. Their quote was no more than and possibly less. After the mitigation, they held all paper work hostage until the bill was paid, where the bill was more not less than verbally quoted. To this day I have not received complete paperwork. The local branches of Servpro (in *****************, **) never contacted me with a quote to fix the damages left behind Servpro of NJ, despite my several phone calls. All in all, Servpro in general and the local branches in particular offered terrible service with shady and outlandish prices, and opaque business practices. I will never use them again and warn other to be cautious as well.

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