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          Business Profile

          Data Processing Services

          Verisk Analytics

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Data Processing Services.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/08/2025

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Date of the transaction: OCTOBER 03, 2024 NOVEMBER 03, 2024 DECEMBER 03, 2024 The amount of money you paid the business: $325.35 X 3 = $976.05 What the business committed to provide you: FRAUDULENT CHARGE WAS NOTICED AFTER FIRST TRANSACTION AND CONTACTED CUSTOMER SUPPORT TO REPORT CHARGES AND TO CANCEL ALL FUTURE AND CURRENT CHARGES. CUSTOMER SUPPORT REPRESENTATIVE AGREED. NOTES OF THIS CONVERSATION ARE RECORDED WITHIN VERISK AS THEY VERIFIED COMMUNICATION WHEN LATER CALLING BACK IN DECEMBER WHEN FRAUDULENT CHARGES WERE STILL REOCCURRING. REPRESENTATIVE THEN EMAILED ME STATING THAT HER MANAGER SAID IT WAS MY “WRONG DOMAIN” AKA MY FAULT BUT THEY SAID THEY HAVE NOTES WHERE I CONTACTED MONTHS PRIOR TO CANCEL ALL UNAUTHORIZED CHARGES ASAP. What the nature of the dispute is: FRAUDULENT CHARGE WAS NOTICED AFTER FIRST TRANSACTION AND CONTACTED CUSTOMER SUPPORT TO REPORT CHARGES AND TO CANCEL ALL FUTURE AND CURRENT CHARGES. CUSTOMER SUPPORT REPRESENTATIVE AGREED. NOTES OF THIS CONVERSATION ARE RECORDED WITHIN VERISK AS THEY VERIFIED COMMUNICATION WHEN LATER CALLING BACK IN DECEMBER WHEN FRAUDULENT CHARGES WERE STILL REOCCURRING. REPRESENTATIVE THEN EMAILED ME STATING THAT HER MANAGER SAID IT WAS MY “WRONG DOMAIN” AKA MY FAULT BUT THEY SAID THEY HAVE NOTES WHERE I CONTACTED MONTHS PRIOR TO CANCEL ALL UNAUTHORIZED CHARGES ASAP. Whether or not the business has tried to resolve the problem: BUSINESS HAD 3 OPPORTUNITIES TO SOLVE THE PROBLEM WITH 2 DOCUMENTED PHONE CALLS AND EMAILS.

          • Initial Complaint

            05/03/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            This reporting agency put on my consumer report that I was driving under the influence of alcohol/drugs. This can be very misleading to creditors and insurers when looking at my profile as I am an Ohio marijuana medical card holder.

          • Initial Complaint

            04/23/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Verisk Analytics is not allowing an opt-out option on selling personal information in violation of the Colorado Privacy Act of July 1, 2023. My first phone call to the company, I was transferred to a different company to opt out, that person stated they are no longer accepting any calls transferred from Verisk Analytics. My second call to the company I was told I had to contact the ********* companies. ( Verisk collects personal information on residential homeowners ********* claims and sells to the ********* companies). I was denied a quote from Foremost, ******* ******** ********* Company, Quote ID ********** on April 9th.

          • Initial Complaint

            07/11/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            The are not practicing the law correctly.I called and asked for the data they are furnishing and they never sent me a report or no response

          • Initial Complaint

            08/04/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I'm told by ***********, ********************* USAA Insurance and *************** that my file and wife's file is defective with incorrect data. ***** Nexis wiped the account clean after it determined in their investigation my files had wrong data in them. I'm now told that Verisk Analytics " FCBG5GT" is incorrect. We are 100% disabled Veterans and applying for VA housing and these defective reports are keeping us from having a home. I'm told there is data in these files going back to the 1980's in places I have never lived or served in the military. Please delete our files as time is of the essence. My name is ********************************* and *****************************. If you need further information please call me at ************.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          A-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 15

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          545 Washington Blvd

          Jersey City, NJ 07310-1607

          Visit Website
          (201) 469-3000

          Customer Complaints Summary

          8 total complaints in the last 3 years.

          3 complaints closed in the last 12 months.

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