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          Business Profile

          Cleaning Supplies

          MarketCOL LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Cleaning Supplies.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            12/13/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            This site claims to be discount seller of household goods, including chronic shipping same day. I have waited patiently for over a week now I have attempted contacting the company through their listed channels, including social media with absolutely no response I received no Products no tracking and no correspondence from them.

          • Initial Complaint

            09/24/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I did online order & put in new card. It switched to old card & old address SO I WRITE MARKET TO CANCEL ORDER. Also they over charge shipping: their site says $4 but they charge $8. They write back they changed address. NOW IM GETTING 6 bottles of something with 2 separate shipping charges. This is a rip off. I told them to cancel 1 order. They never responded. Neither item has been received. Although site says shipped in hours.

          • Initial Complaint

            12/06/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Nov 18th 2023 Order #***** $43.87 8 Florida Water Colognes Tried contacting them numerous of times via ****************** and Calling that I have not received my items and no one answer any of the messages, on their website it states available 24/7 but this is not true.We all work hard for our money and to be scam is not a wise thing to do if you are running a business'.

          • Initial Complaint

            03/29/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I ordered Arm and ********************* toothpaste with Baking Soda for $11 last Friday the 24th of March 2023. They said it would be here at my house 2-3 days. This is Wednesday the 29th of March. It has not arrived at my residence as of today. In fact the *********** has not received the product to mail to me yet.

          • Initial Complaint

            11/09/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            my order was Shopping cart Product imageDescriptionQuantityPrice Palmolive Ultra Strength, 20 oz.1 Palmolive Ultra Strength, 20 oz.1$4.99 Ajax Ultra Grapefruit (Bleach Alternative) Dish Liquid, 14 oz. (Pack Of 6)1 Ajax Ultra Grapefruit (Bleach Alternative) Dish Liquid, 14 oz. (Pack Of 6)1$14.99 Ajax Ultra ***************** Dish Liquid, 14 oz. (Pack Of 6)1 Ajax Ultra ***************** Dish Liquid, 14 oz. (Pack Of 6)1$14.99 Ajax Ultra Vinegar + Lime Dish Liquid, 14 oz. (Pack Of 6)1 Ajax Ultra Vinegar + Lime Dish Liquid, 14 oz. (Pack Of 6)1$14.99 I RECEIVED I BOTTLE OF PALMOLIVE 2 BOTTLES OF CHARCOAL CITRUS - NOT 6 AND ONE WAS PARTIALLY FULL!3 BOTTLES LOLIME- NOT 6 AND NO BOTTLES OF ULTRA GRAPEFRUIT MISSING 4 BOTTLES CHARCOAL CITRUS AJAX 14 OUNCE 6 BOTTLES ULTRA GRAPEFRUIT AJAX 14 OUNCE 3 BOTTLES LIME AJAX 14 OUNCE I have emailed and gotten no response- unable to call or chat as that ability is stated but their is no way to do so.

          • Initial Complaint

            10/15/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            My order #***** Arrived 10/14/2022 short of 4 items.2fresh linen candles,2 travel clocks and no explanation why.What is going to be done about these items?

          • Initial Complaint

            04/15/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I ordered a body wash, the size ordered was suppose to be 625g Dettol Moisture Antibacterial Body Wash Aloe *************** I received Dettol Re-Energize Antibacterial Body Wash 300g. The contact listed they never answer no matter what time you call, with no answering machine.Order summary Dettol Moisture Antibacterial Body Wash ******************** 625g 2 $19.98 Dettol ************************** **** Anti-Bacterial Bodywash, 625 ml 1 $9.99 Silk **** Butter Moisturizing Milk Cream Beauty Bar Soap, 3 Pack 2 $3.98 Dalan Multicare *********************** Milk Bar Soap, 3-Pack 2 $3.98 Dalan MultiCare Tropic ********************* Milk Bar Soap, 3-Pack 3 $5.97 ******************* Butter Cream Bar Soap, 3 Pack 2 $3.98 **************************** Milk Cream Beauty Bar Soap, 3 Pack 2 $3.98 Dalan Cocoa Butter Cream Bar Soap, 3 Pack 2 $3.98 Subtotal $55.84 Shipping $0.00 Taxes $0.00 Total $55.84 USD Customer information Shipping address *********************** ******************************************************************************************************************* Billing address *********************** ******************************************************************************************************************* Shipping method Free ************** Priority Mail 2-3 Day With Tracking)Payment method Shopify installments $55.84

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          215 Rutgers St Unit 3

          Maplewood, NJ 07040-3229

          Visit Website
          (973) 763-1989

          Customer Complaints Summary

          9 total complaints in the last 3 years.

          3 complaints closed in the last 12 months.

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