We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Parking

          The Parking Point Corp

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Parking.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            11/06/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Parked there 10/28 through 11/5. They ripped off two 63 year olds, one of which is blind. Made us pay $27 in cash because it was a small suv and then when we returned from a delayed Jetblue flight made us pay $30 more in cash before we could get our car keys. I understand we were late, but why not charge us for another whole other day of $9.99. Nope $30 bucks cash. No receipts provided for cash shake down ????????????????????????????????

          • Initial Complaint

            09/16/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I parked my vehicle in The Parking Point *** parking lot on June 18th, parking number is 5100.I took a video of the vehicle to document the status of the vehicle when I left it behind, I'm providing a screenshot of the video here as well as information on when the video was taken. I picked up my car at around 8:30am on 6/26. I found the rear bumper had a area of scratch, I reported it to parking lots' staff on the spot and called the police, the police*************) came and use their video to record, but they didn't give me a record number, because they think it's a too small scratch.Then the staff let me wait for the manager to contact me. In the days following this, I contacted the parking lot several times and did not get through to the manager, nor did I receive any calls from them, emails.Until today, I didn't get the callback/insurance information from the company.What I want: Provide the insurance information to me. refund the parking fee

          • Initial Complaint

            06/27/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            I parked here near ************** on June 8, 2023 (reservation # *******,stub #****), and returned on June 19th, to find a cracked windshield. No one knew what to do, they wouldn't let me speak to the owner, they would not take a claim from me and there is no contact information on their website.Here are some of the excuses I heard:Call back tonight The owner is sleeping You can't talk to the owner The owner is out of the country for tree weeks I called over and over and all you get is the parking lot attendant who knows nothing and does not help. There are no supervisors. They even took photos of the car when I dropped it off, and somehow they have disappeared.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          964 Frelinghuysen Ave # 978

          Newark, NJ 07114-2128

          Visit Website
          (973) 230-4730

          Customer Complaints Summary

          12 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.