We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share
          Business Profile

          Credit Union

          Greater Alliance Federal Credit Union

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Credit Union.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

          Filter by

          Complaint Status
          Complaint Type

          • Initial Complaint

            05/01/2024

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            I am not liable for this debt with Greater Alliance FCU. I did not and I do not have a contract with Greater Alliance FCU. They did not provide me with the original contract as I requested.

          • Initial Complaint

            03/27/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I contacted Greaterr Alliance to provide documents with my signature and proof I open this account THEY FAIL TO PROVIDE AND I AM FILING A COMPLAINT DUE TO THE FACT THEY VIOLATE THE FAIR CREDIT REPORT ACT I WANT THIS ACCOUNT REMOVED ASAP GREATER ALLIANCE ACCT#******

          • Initial Complaint

            12/22/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I am writing to express my deep concern about the disclosure of my nonpublic information to credit bureaus and the resulting inaccuracies on my credit report, causing significant financial and emotional distress.In accordance with 15 USC **** Section 602, I possess the right to financial privacy, expecting the confidentiality of my information.Additionally, 15 USC **** Section 604(a)(2) emphasizes that a consumer reporting agency cannot furnish account information without my written instructions, which I have not provided.I have identified errors on my credit report originating from GREATERALLIA, adversely affecting my financial well-being. I urgently request the correction of these inaccuracies.Lastly, please be reminded of 15 USC 1666(b), preventing creditors from treating payments on a credit card account as late under specific circumstances.For your reference, my account details are as follows:Account Number: **********I request a thorough review of my account, prompt correction of credit report inaccuracies, and strict adherence to federal laws governing my information.Failure to address these concerns may necessitate legal action. I anticipate your timely response and resolution.Thank you for promptly attending to this matter.Sincerely,**********************

          • Initial Complaint

            11/07/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            I am writing to address a serious issue related to my nonpublic information being shared with credit reporting bureaus without my written consent, as required by 15 USC ****, Section 602. This has resulted in inaccurate information on my credit report, causing financial and emotional distress.I demand that GREATERALLIA immediately rectify this situation, ensuring compliance with 15 USC ****, Section 604, A, Section 2, which prohibits furnishing an account without written instructions. Furthermore, adhere to 15 USC ****, B, which prevents the reporting of late payments when none exist.I expect your prompt response within 30 days, outlining corrective actions and safeguards to protect my rights. Failure to address these concerns may necessitate legal action.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          D-

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 87

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          40 W Century Rd

          Paramus, NJ 07652

          Visit Website
          (201) 599-5500

          Customer Complaints Summary

          6 total complaints in the last 3 years.

          2 complaints closed in the last 12 months.

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

          BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.