Reviews
1 Customer Reviews
Review from CECILIA L
1 star08/16/2022
On July 05/2022, I called Budget Blinds to report my bedroom blinds had broken and which are still under warranty. I talked to "Steph" she said I'll have ******* out on 7/11/22. ***** came looked at the blinds wrote something down and left. On 7/14/22 I called Budget Blinds again and spoke to "Steph"; she said before she goes on vacation she'll do the paperwork and turn it in. On 7/29/22 I called Budget Blinds again to ask if my blinds were in. I was told "no" that those blinds were "discontinued" and they had to order other ones just like them. So, I had to wait another week 8/8/22 for the other blinds to arrive. 8/16/22 Blinds arrive I get sched for Monday, 8/15/22, Budget Blinds called said they will be here tomorrow, 8/16/22. Today, 8/16/22 "********" came to install my blinds and she did a horrible job. She put them up inside out - where the white part is facing outside and dark ugly color is facing the bedroom. Remember these blinds ARE STILL UNDER WARRENTY! I want someone to come out and put these blinds on the correct way. I have called Budget Blinds numerous times this morning and they will not answer my calls! I can not believe not only the bad service but also the horrible customer service at this ********************** in Rio Rancho. Please do not use this company! Go anywhere else!
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