Reviews
4 Customer Reviews
Review from John c
1 star06/27/2023
This is HORRIBLE. I have sent in the invoice payment information twice already yet they keep on sending me bills and are now threatening putting me into collection! I don't know what to do. The address on the return envelope is Sundial Editions PO Box **** Central Islip *************. There is no way to contact anybody with the number provided. You can't leave a message or speak to anybody. Truly a nightmare!Review from WILLIAM A
1 star12/16/2022
The Better Business Bureau cannot help you, because it was created by the companies themselves. I have an old 2000 planner, and today, 16 December 2022, I tried to find out if I could get another one of these planners, and landed in this website. I will investigate and try to find out if I could develop my own planner company tailored similarly to them. Please stay tuned. Happy Holidays. ******* ********Review from Amy D.
1 star09/27/2022
There is a serious problem with this company that needs to be addressed. They keep charging my credit card for annual planners and I want it stopped. I do not want them anymore. I will be reaching out to my credit card company because I have no other choice. I literally have called customer service 27 times today and it goes to a voice mail that does not have a way to leave a message for a return call. I see now that I will never stop getting the planners unless I cancel my credit card which is what I intend to do and let the planners come and stop sending them back which is what I also intend to do. There is NO WAY to communicate with this organization. I fully believe that it is fraud. I tried 5 other phone numbers that I located on line and no answer. I don't even know how I started getting these in the first place. The name of this off shoot company ***** ********* is ******* ********. Please investigate. The ** box on the bill is ****, Central Islip, ** *****Review from Marcello R
1 star03/14/2022
This ******* *************** has no customer service. The number they provide doesn't answer and doesn't leave an option to leave a message. There is no way I can change or cancel an order. And they keep sending planners (which are good planners (however pricey) with no email with an option to cancel in advance. I wanted to cancel my order. I hope BBB can assist as I don't know what to do other than refuse to pay the invoice.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.