Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Concert Promoters

Darien Lake Amphitheater

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Concert Promoters.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

2 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Jamie T

    1 star

    06/15/2023

    The employees at the drink stand in the back middle of the venue are extremely dishonest. I purchased two drinks that were $16 each. This is super expensive to begin with. It turns out that the girls are adding a tip without your consent and each 16 dollar drink I was charged 20.74. I found this out after my friends husband got the same drink at another stand for my friend and said his was cheaper there. I asked the girls about this and they said it was just the taxes which it was not. The one girl then proceeded to say that I signed for it which I did not. The other girl said could not look up purchase without receipt or exact time of purchase. I was not given a receipt. I contacted Darien lake and was told can do nothing without a receipt. So beware they are overcharging customers. I will be filing a dispute with my credit card company.
  • Review from Christina

    1 star

    09/24/2022

    I'd like to say I'm truly disgusted with all the concert employees who sat on the driveable carts, and did nothing while a handicapped man had fallen out of his wheel chair just outside the gates to leave the *********/***** **** concert. He has his people helping him, but they clearly needed help. The workers on the carts refused help. Also a bald head sheriff on duty too, refused to help. Myself, my family and friends, helped get him back into his chair. His legs were literlaly stuck under the chair. The workers sat on their carts and stared. The man had another issue which we asked the people on the carts for napkins, sanitizer or anything to help. Including the bald sheriff, who again did nothing. (Tell me what sheriff car has no gloves, or anything in emergency typw situations) Finally after 10 mins a cart comes from a distance with a towel to help us. It' truly sad to see a sheriff let alone Many Many darien lake employee's watch this paralyzed man who needed help, sit that way while they looked on like it was entertaining. Any of you should be digusted in yourselves. I pray you're never in charge of someone in need if help!!!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.