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          Business Profile

          Cosmetics Sales

          Ruvin Classic Thyme LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Cosmetics Sales.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            06/10/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            on 5/13/2022 a withdrawal appeared on my debit card statement in the amount of ****** paid to a *****************. I have never had any transactions with this company for any merchandise . I called the number listed here and was told I ordered a skin cream but they were not able to prove that there was an invoice, a tracking number or any proof of purchase. No product was ever received by me. As I pushed the conversation forward , I was informed that I had entered a raffle and that was how they obtained my information and that they would only refund 50% of the ******. I did not accept this offer. I believe they obtained my information from a purchase I made in March 2022 under the name of ************* which has been removed from the internet. I have also placed a complaint against what I believe is the same fraudulent company under the name ************* where they charged me ****** on the same date, 5/13/2022 and claim the same info that they did for *************. Same representative answers the phone for all three . I am currently working with my bank to recover a total of $ 479.89.This also includes a charge of $119.98 charged to my account on 5/9/2022 by ************* that has also been pulled from the internet. There are no documents to upload as there were no invoices, correspondence by email or any other documents to show proof of purchase and certainly no merchandise delivered to me.

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          BBB Rating & Accreditation

          C

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          1936 Hempstead Turnpike

          # 227

          East Meadow, NY 11554-1712

          Visit Website
          (855) 478-7921

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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