Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Investigator

Black Rhino Protective Services Group

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Investigator.

Reviews

Star rating
10 word minimum.

You can use up to 2000 characters

Before you can leave a review on bbb.org,

you’ll need to add a phone number to your account. Your phone number may be used to verify your identity.

Provide Your Information to Leave a Review

Thank you for taking the time to leave a review! Please enter your information below to submit your review to BBB.

All fields are required. Your first name and first initial of your last name will display online. Your full name will only be used to allow the business to verify you are a customer.

This is automatically determined using your first name and first initial of your last name.
How would you like to confirm your review?
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Verify your phone number

Enter the 6 digit code sent to the phone number ending in undefined

If you have not received a code within 2 minutes, you can re-send it.

1 Customer Reviews

Sort By
  • Date
  • Highest Rating
  • Lowest Rating
  • Review from Richard B

    1 star

    05/24/2024

    Walked in and was shouted at from an office out of sight. Terrance Blacknell the owner of this company, walked out and rudely asked what time my daughters fingerprints were for. I said "in 10 minutes" he yelled at me "what actual time is your fingerprinting for?" I responded with "5pm... in 10 minutes." then he mumbled something about the correct paper to sign and told me to stop being rude. Which I was not. I said 'Me? You came out here with the attitude, yelling at us from the beginning. Then he said and "Now, your not getting your prints done, BYE, BYE BYE" and kicked us out, My daughter was crying.... This company is a JOKE and the LLC needs to be dissolved. If it even exists to begin with... I can't find any record of the LLC on file with NYS. ... Mr. Blacknell will say that this is "FAKE NEWS" or a lie or that he never did business with my family. trust me it's not the case.. None of this was a lie, If you know me, you know disrespect didn't happen. However, I don't deal with disrespect from people either, no matter who they are, or what security company they work for, or how powerful you think you are. You're NOT. I've read nothing but bad reviews about how bad you treat people Terrance. You can't keep saying that everyone lies and it's "Fake News"... after awhile people are going to start to see through your **. I wonder if ******** knows all of this... Guess what? They will now.

    Black Rhino Protective Services Group Response

    06/21/2024

    So, the truth of the matter is that you are on camera. If you'd like to tell the truth, this review may upset me, but not in this case. I will not and do not put up with disrespect from anyone and will not allow any of my employees to be disrespected. I will continue to ask customers to leave my office if they need help to conduct themselves appropriately. Plus, your daughter was not crying. Also, please let everyone know your wife called and apologized for your behavior. She asked me to please fingerprint her so she could start work, and I printed her.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.