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          Business Profile

          Publishers Directory

          The Best of USA.org

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Publishers Directory.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            01/26/2024

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Transaction 1/26/24 on my credit card. The business does not respond to my emails to refund my money. There appears to be no phone number to contact.

          • Initial Complaint

            02/03/2023

            Complaint Type:
            Billing Issues
            Status:
            BBB unable to locate business
            This company is a complete scam. No evidence of product or services rendered, no way to be taken off the call list, and seemingly no way to stop the $99 charges except by going directly to the credit card company. If you take a look, the domain name ************* is now for sale. These people are criminals.

          • Initial Complaint

            10/10/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I was contacted about renewing an ad. I told the person LAST YEAR that this was not what they were claiming to be, and I did not want the ad. They charged me last year and I told them I didn't want to ever be contacted again. They contacted me in March. I told them to take me off the list and I would not be advertising with them. Mid September they charged my card for $99 and they will not respond to my requests for a refund. I will also issue a chargeback to my card.

          • Initial Complaint

            08/16/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Some scam firm named Best of USA.org billed my credit card $99 without any authorization from me. Tied to call but no answer only voicemail and no one calls back. This is fraud plain and simple

          • Initial Complaint

            08/03/2022

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            Best of USA org is a scam. First year, 2021 we signed up with Jeff R (which I believe to be fictitious ) for a one year ad on the best of usa org website. We never received proof of ad or even a notification that it was running. I asked several times through email and phone with ZERO response. I wrote that off as a learning experience. Then a year later I get another message from Jeff asking if I wish to sign up for another year of their service. I respond vehemently NO and explain how they screwed me out of my ad the previous year. Never received a response. Then in June 2022 I have a $99 charge on my statement for another year of fictitious ad for which I can do NOTHING. I can report to AMEX who may or may not investigate for a charge under $100 which is probably why they keep it under a hundred. Stay away from these crooks!

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 14

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          170 Turk Hill Park

          Fairport, NY 14450-8501

          Visit Website
          (888) 443-6450

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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