Dermatologist
Schweiger Dermatology Group, LLCHeadquarters
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Reviews
53 Customer Reviews
Review from Touria K
1 star12/22/2024
In January 2023 I had a procedure at the **************** in ********. I was advised by staff prior to my procedure that all charges are fully covered by my insurance company. To my surprise and shock , I received in March 2023 an invoice in the amount of $179.91 After 21 months, I received another invoice in the amount of $229.95.This is a corrupt practice that hides behind Dermatology care to rip off people.Review from Ali M
1 star11/15/2024
The doctor prescribed a medication and did not send the details to the insurance. The insurance tried to contact the doctor with no luck and I have been calling every day for a week and the answering service says they have sent all the messages to the doctor office. Nobody from the doctor office has called me back or simply has sent the required information to the insurance. I still do not have the medication after 8 days.Why dont they give the paper prescription that will save all this time trying to get something done that used to work many years ago. Also, the patient portal does bot work. One sent a message and nobody replies. Very unprofessional business.Review from Doreen M
1 star11/12/2024
Beware ****went for skin checkup with Dr **** understand she's been a physician for over 30 years. I asked after exam, which I was informed I was fine if a small bubble by my eyebrow could be removed. Dr **** biopsy on top of eyebrow bubble doesn't remove bubble nor explains she thought she saw something else, and didn't remove what I asked about. Interesting that she never explained anything she was doing. Didn't realize until I removed band-aid what was done. Her nurse*PA, Tried to sell me expensive cream informed me would sent rx to my pharmacy never happened. Spoke to physician totally doesn't take any responsibility UNBELIEVABLE*WILL NOT BE RETURNINGReview from Frank R
1 star11/04/2024
Terrible follow up. asked to wait three weeks for an existing patient apptmtReview from Janet N
1 star10/18/2024
Loved *******. Takes 2 months to get an appointment. I was running late so I called ahead to make sure they would still take me. They said as long as I made it in 15 minutes. Risking speeding tickets I made it right at 15 minutes. Sorry we took you off the schedule, I can't get you back in today. I took the day off work for this, called ahead and sped all the way and there is nothing they can do? I'll find another Dr. ***** you very much. Extremely disappointedReview from Fatoumata D
1 star09/30/2024
********, ******** location. Horrible front of office staff. *******(******?) and ******** were very disrespectful and rude. I came 15 minutes early for my appointment, I watched as minutes went by (45 to be exact) and patients who came after me get checked in and when I went up to the front desk to ask why. Their response was we thought you left and then ******** proceeded to lie and state the *** cannot see me and has already left. It was the worst customer experience ever. Her response was file the complaint, I cant even file it to the regional manager for you and this is supposed to be an office manager? Terrible! Lastly, they proceeded to lie and stated Ive pull a stunt like this before last month when I told them I haven't been there since June so that clearly wasnt me and false I get a halfway sorry.
Schweiger Dermatology Group, LLC Response
10/01/2024
Thank you for bringing your concerns to our attention. We understand you were asked by our office manager to provide your signature on some forms when you arrived. While we understand it can be frustrating to deal with paperwork, the ***** disclosure and Financial Responsibility form signatures are required by all our patients in the check-in process. Our front desk team explained this to you, however you walked away. You were out of our sightline and you did not communicate with our staff nor did you come back to the front desk to sign the required paperwork, so we assumed you had left. Once we became aware that you were still in the waiting room, we communicated this to your provider and your provider stayed late to ensure you received the care you needed during your visit. We value our patients and are committed to ensuring that each visit is a positive experience. Thank you again for your feedback.Review from Barbara S
1 star07/31/2024
I had a growth on my leg and, not being near home, didn't have a dermatologist. I went online and found an appointment with *************** in ********* **. She was fantastic. She removed the growth and sent it for a biopsy. The result came back showing that I needed additional treatment. That's where my problems with Schweiger began...I couldn't get the biopsy results sent to my home doctor. I filled out the release forms and did whatever else I was supposed to do, to no avail. This company is too corporate with too many layers to go through to get anything done or any answers. NEVER AGAIN!Review from Sergey S
1 star07/19/2024
Got from Schweiger antibiotic prescription for our son with ambiguous directions. Called their office twice, leaving messages with the reception, asking for urgent clarification - nobody bothered to reply. Had to call again asking for supervisor, whom we didn't get either. Finally, after 2 days and 3 calls, some physician assistant - who had never seen the patient - answered our question.Review from Melissa J
1 star06/13/2024
Schweiger Dermatology has abhorrent, unprofessional and irresponsible business practices. I had shingles, which is contagious, and I never was told - I was told I had something different. I still have yet to hear from a doctor there, and it's been almost two weeks. It's impossible to talk to anyone, there are no supervisors. Also the office manager (who is not a doctor) tried to give me medical advice. I would not recommend this business to anyone.Review from Karla P
1 star04/07/2024
I was charged for a service I didnt receive. They said they would look into and this is over a year and no response now they are trying to bring me to collections
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