Reviews

Very friendly and knowledgeable. Was extremely helpful with my inquiries and pleasant.

A lawsuit waiting to happen.I purchased from PetCareRx once on 8/16/23. I got an order confirmation email. Between 8/16 and 8/18, I also got 6 more promotional emails in addition to 2 order update emails.On 8/18 I also got an email about the benefits of PetPlus. It didn't say anything about it being an annually reoccurring membership with a fee or how much the plan costs. I don't remember signing up for it and it's not mentioned in the order specific emails. I was never charged any original membership fee with my first order. I didn't think anything of it because they were spamming my inbox so much. Because "PetPlus" and "PetCare" look so similar in a sea of other emails, I just generalized it all as promotional emails from this company. I unsubscribed from their emails shortly and never got any other emails about PetPlus.A year later I got a new charge of $54.86 from PetCareRx. I was confused. I didn't have any new emails from them. I logged into the website and didn't see any new orders. There were no messages or notifications explaining why they had charged me. I even checked three places on their website (orders, autoship, and refills) but there was no new activity. So I marked it as fraud. But I kept wondering why they charged me. Only now after reading about other customers' complaints am I realizing that they had probably set me up with a membership that I never even understood the terms of. Maybe I did check some box last year signing up for PetPlus but it was not clear. They have changed the website for new customers since I first purchased. But for past customers they have intentionally made it very obscure via emails that this is a paid membership that auto-renews. If companies can spam us with 2 marketing emails every day, how hard is it for them to send one clear email explaining what a membership fee will be? They're not being lazy - they're just defrauding customers.

Their pricing and selection are top notch and I have had only excellent interactions with their customer service team!

I recently purchased the Flea and Tick Collar for my Labrador from PetCareRx and couldn't be happier with the result. Within just a few days of wearing the collar, I noticed a significant decrease in scratching and no visible signs of fleas or ticks. The website was easy to navigate, and I found the product descriptions and reviews very helpful in making my choice. The collar arrived faster than expected, and the packaging was secure, ensuring the product was in perfect condition.

Being a long-time client, Im on first name basis with their customer service staff and vice-versa. They even know the names of my dogs and always asks about how they are. Its this sincere concern and personal touch that makes them stand out.

I was scrolling over the internet when I came across PetCareRx. The prices compared to where I usually buy my dogs pet care needs is interesting. I ordered and to my surprise, the quality and packaging were even better. Since then I have been their loyal customer.

I recently rescued a cat who needed a special diet due to his wounds. I couldnt find it anywhere but my friend suggested PetCareRX and they had it in stock. I also got to buy all the other pet care essentials I needed which is nice since it saved me time and money in the long run.

PetCareRx has been an excellent resource for all my pet's needs, offering a wide range of high-quality products like flea and tick preventatives and prescription medications. Their user-friendly website and fast shipping make it easy to get what I need quickly. The customer service is outstanding, always ready to help with any questions or concerns, ensuring my pets receive the best care possible.

MISLEADING PRICES. DURING SHOPPING I WAS PRESENTED WITH 2 OPTIONS FOR A 25% discount and one for 28% discount. NONE of them ended up applying AFTER I provided my email and phone numbers and credit card information. I smell SCAM

I purchased heartworm prevention medication for my cat. The medication was affordably priced, arrived promptly, and their customer service was excellent, answering all my queries about dosage and safety.