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          Business Profile

          Fence Sales

          Line Up Fence Corp.

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Fence Sales.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            08/12/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            We have *******************************, owner of Line Up Fence an $8,000 down payment he said he needed to purchase the supplies for the upcoming job by check for a fence job. He gave us a contract. He took down our fence. He never completed the job stating that he spent the $8,000 on something else and did not have the money to do our job and he is sorry. He has done the same thing to at lease 10 other individuals. The police are aware. I have texts and taped phone conversations as well as my contract.

            Customer response

            09/06/2022

            Better Business Bureau:

            At this time, I have not been contacted by Line Up Fence Corp. regarding complaint ID ********.

            Sincerely,

            ***************************

          • Initial Complaint

            06/17/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            We paid the owner of line up fence company 2000$ Deposit. He never came to do job, refuses to return money. He advertised licensed and insured and he isnt.

            Customer response

            07/11/2022

            Better Business Bureau:

            At this time, I have not been contacted by Line Up Fence Corp. regarding complaint ID ********.

            Sincerely,

            *************************

          • Initial Complaint

            06/09/2022

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            On May 3, 2022 *******************************, owner of line up fence corp came to my home for a fencing installation estimate. He had supplied me with a contract and advised me he would be staring May 17 2022. I had given him a personal check for a deposit of $5000. The next day he had cashed the check. He had never came on the 17th to start the job. I received multiple text messages with excuse after excuse of why he couldnt start the job. On may 27th, I had found out through a ******** post that I was not the only victim. There are multiple victims that he had stolen from. I had made a police report at the seventh precinct. Many times I asked for my deposit back, and once again it was excuse after excuse. I have not spoken to ************************ in over a week. No work has been started on my fence installation and I havent received one dollar from my $5000 deposit. PLEASE HELP!

            Customer response

            07/08/2022

            At this time, I have been contacted directly by Line Up Fence Corp. regarding complaint ID ********, however my complaint has NOT been resolved because:

             

            On June 26th 2022 *******************************, owner of Line up fence corp. had come to my home to apologize to my husband and I and guaranteed the fencing will be fully installed by July 17th 2022. As of today July 8th 2022 absolutely no work has been started. If needed, please contact me on my cell **************

             

            Sincerely,

            **** ********   

             

             

            Customer response

            08/02/2022

            At this time, I have been contacted directly by Line Up Fence Corp. regarding complaint ID ********, however my complaint has NOT been resolved because:

             

            ***** with line up fence Corp. still to this day hasnt started my fencing installation nor payed me any of my 5k owed. 99% of the time, Im the one reaching out to him. He came to my home on June 26th promising me that he would have the job done within three weeks. He also guaranteed me in text message that he would have my fencing installation job completed by July 17th. To this day I have not so much as a fence post put up on my property by *****. Please advise me of what other legal action I could take upon him. My husband and I have been more than patient with trying to resolve this matter with *****, but unfortunately absolutely no progress has been made on his part. I have also received many police reports from the police headquarters that others have made upon ***** and his fencing company to where he has taken thousands of dollars from them also. These reports are stemming from 2017 to current day.
            Thank you

             

             

             

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Businesses in this category

          Years in Business: 3

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          50 Neptune Ave

          Mastic, NY 11950-5005

          (631) 445-7008

          Customer Complaints Summary

          4 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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