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Business Profile

Mortgage Banker

Reliance First Capital, LLC

Headquarters

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126 Customer Reviews

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  • Review from Debora M

    5 stars

    01/21/2025

    Best company to deal with. Especially ******* *****. He is a great communicator. Returns every call tells you upfront what os needed snd what yo expect.
  • Review from Karen S

    1 star

    12/10/2024

    I was in the market to refinance one of my properties. I had talked with this company a few months back and they couldnt do much for me. Recently I was contacted be ********** ******. I told her that I had spoken with someone in the past. She claims she looked up my file and nothing could be done due to late payments. *** never had a late payment on my mortgages. She also told me that only my current lender could help. Well I am now closing with a different lender. Not my current lender. I dont know where she came up with the late payments. Not true. Does this company know what they are doing?
  • Review from JOHN M

    5 stars

    12/06/2024

    Reliance helped me when nobody else would awesome customer service.
  • Review from Regina B

    5 stars

    12/05/2024

    So helpful and kind always asking for my mothers well being, knowing we are going through a lot at the time. Always being helpful in every step of the way.
  • Review from Gail H

    5 stars

    11/26/2024

    My experience obtaining a mortgage through Reliance First Capital, LLC was seamless from the first call to the final approval. ******* found the exact loan I needed and helped me get it funded quickly!
  • Review from Molly L

    4 stars

    11/04/2024

    They did a good job with keeping us updated. They told us all of our options. The thing that bothered me was they asked for payoff balances, but then took 2 months before it was approved. The payouts were short by about 4000.00 dollars. So we still had payments that were not completed.
  • Review from Linda S

    5 stars

    10/20/2024

    We had given up on refinancing our home, we had been working with a young man from Reliance First Capital and he just couldnt make it work. One day I received an email from ******* J. ********* from Reliance it simply said lets talk I gave him a call and he explained to my husband and I how he could help us. From that day until our closing ******* was there for us. If I left him a message, text or email he contacted me immediately. Even while he was relocating from ******** to the ***** area he gave me contact information for one of his colleagues just in case we had questions. While ******* was dealing with issues from the Hurricane a Seniors Loan Processor called me to get the final documents needed to complete our loan. Reliance never missed a beat. ******* is a good listener, friendly, very knowledgeable and professional. He made this transaction painless.
  • Review from Bob D

    5 stars

    10/17/2024

    ******* ***** was the agent who handled my loan application information and he was spot on with everything -- especially with answering all my questions and dispensing whatever information I needed to consider using his company to close my loan. Although I didn't qualify, his advice and interest in my financial situation never wavered. I was able to secure close to what I need from another lending institution after following his advice on how to improve my credit rating. I can't thank him enough for his assistance ... it was actually a real pleasure to work with *******.
  • Review from edward b

    5 stars

    10/05/2024

    Dear Reliance First Capital Mortgage Team, I wanted to take a moment to express my sincere appreciation for the outstanding service I received from ******* ***** throughout my mortgage process. His dedication, hard work, and integrity were apparent from the very beginning, and I truly feel fortunate to have worked with him. ******* consistently went above and beyond to ensure everything was handled smoothly, and his clear communication made what could have been a stressful process much easier to navigate. I always felt like I was in good hands thanks to his expertise and genuine care for my situation. I also want to acknowledge ******* **********, *******’s assistant, for her invaluable support. She was always quick to respond and kept everything organized, which helped the process run smoothly. Her attention to detail and professionalism were much appreciated. Finally, I’d like to extend my thanks to **** ******** in underwriting. Her patience and willingness to work with me through the various stages of the application made a big difference, and I’m grateful for her efforts. In closing, the entire team demonstrated an exceptional level of service and professionalism. *******, *******, and **** truly exemplify the qualities that make Reliance First Capital a trustworthy and dependable company. I’m grateful for their hard work and will gladly recommend your services to others in the future. Thank you once again for everything. Sincerely, **
  • Review from Linda M

    5 stars

    09/30/2024

    was contacted by **** ***** with an offer to help with my financial situation. I was feeling overwhelmed with the amount of debt from my revolving lines of credit, as well as, a mortgage. Initially I didn't have a lot of confidence as I had spoken with various financial companies, and was denied. However, **** created a plan which comprised of consolidating my debt and refinancing my mortgage to a single monthly payment. After speaking with Ritu, I felt confident that we were to able to move forward with the plan. Ritu kept me abreast and if I had any questions, my calls were returned promptly. After providing all of the requested documents with the assistance of ******* ******, completing an appraisal, I received an approval within a timely fashion. Today, I can honestly say that I'm officially a client of Reliance First Capital as my loan was closed and funded. If you're in a bind, dont hesitate to contact Reliance for assistance, as I'll be using them for all of my financial needs.

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