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Business Profile

Air Conditioning Repair

D.H. Berry Inc.

Reviews

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15 Customer Reviews

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  • Review from Rose M

    1 star

    10/25/2024

    He punched a hole in my bathroom cceiling instead of calling an accredited roofer. To replace the ceiling, he used the cheapest boards, cut them one to two inches unevenly, and they didn't even reach the molding. When I insisted he put decent molding in he replaced it and did not miter the corners, they don't even reach one another. Completely unprofessional, shoddy workmanship. Refused to call a professional.
  • Review from Marilyn G

    5 stars

    02/08/2024

    The people that I had to work with were fantastic this furnace replacement Was In the coldest days they brought in heaters When I asked a question they were very helpful I would recommend them also very knowledgeable and price is right Job well done
  • Review from Deanna R

    5 stars

    01/24/2024

    Quick response. Very fair pricing. Excellent installers. Overall a job very well done!
  • Review from roger b

    5 stars

    11/04/2023

    Doug is very honest about what you need, does not upsell or sell you anything that you dont need. installers eric and steve did an excellent job installing new furnace central air and insulation.
  • Review from Andrea M

    5 stars

    08/29/2023

    Mr. Berry and his crew were wonderful! They communicated well regarding the work I needed to have done, showed up on time & completed the project quickly & neatly. Everything is working perfectly now!
  • Review from Don C

    5 stars

    06/28/2023

    We recently had D.H. Berry install Central Air in our home and we are very happy with results with this company. Doug B**** was very informative with us in our 1st meeting with him during our estimate, he explained the day to day work load and the products that were gonna be used. Steve and Eric the installers were extremely knowedgeable in there jobs and cleaned up each day they were at our home. Overall a great decision to hire this great company for us and would highly recommend them !!
  • Review from Betty S. S

    5 stars

    03/27/2023

    I had a great experience starting with Doug Berry to the two service people installing my furnace, hot water heater and insulating the wall joists, etc. They all were professional, respectful and knowledgeable. They were easy to deal with on all levels. They did not mind and answered easily any questions I had before, during and at the finish of installation. I can tell a difference in my house already. I would highly recommend this company and will use them again if the need arises.
  • Review from Patricia G

    5 stars

    01/22/2023

    DH Berry recently installed a furnace and hot water tank for us. Great service!!! Workers were friendly, clean and helpful. They help fill out paperwork and told us about incentives National Fuel had available. Would highly recommend them.
  • Review from Alex S

    5 stars

    11/30/2022

    D.H. Berry recently installed a new furnace for me, and I couldn't be happier. They are very professional and great quality. Would highly recommend!
  • Review from Garland G

    5 stars

    10/10/2022

    DH Berry installed a new furnace, A/C, and tankless water heater. Workers were excellent in terms of expertise, cleanliness, and professionalism. Unlike other companies who provided estimates, DH Berry took the time to introduce me to and complete all the paperwork for the NY Clean Energy programs, which provided discounts, rebates, and additional benefits, such as insulation and weatherstripping. Great communication throughout. I highly recommend them.

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