Complaints

• Initial Complaint

  03/14/2023

  Complaint Type:

  Product Issues

  Status:

  Answered

  More info

  Hello thank you very much for your time,so my issue is with GIFT CARD QUIZ. i have COMPLETED what they wanted to be told i did not and then was told i didnt complete the friend referral. Well i have proof that i did and also have proof that the lady that i was talking to when in and changed my information on her own. when i said something about she tried to justify it and was super rude as well. i originally made contact threw ******** messanger as well. the main reason being that half of the offers would not work,.. when i was asked for the info, i gave them what they wanted to be told NOT TO SEND 20 MESSAGES A DAY when thats not even what i did. *** waited and waited til i finally was tired of waiting and that when finally i got told to go to my email and talk there.. which was no help

  Customer response

  03/14/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me and the matter has been resolved.
  
  Sincerely,
  
  ******************************************
  
  
  
   
  
  

  Business response

  04/06/2023

  As our customer service team has informed this customer, she has not completed the number of offers required in order to earn the reward.  There is no way to circumvent the requirements which are stated on the landing page that the user saw and agreed to when she signed up on our website.

  Customer response

  04/27/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  And as I told them before I tried to DO SEVERAL THINGS AND WAS TOLD THE OFFERS WERE EITHER EXPIRED OR CANNOT BE DONE I DID THE AMOUNT THAT WAS SUPPOSED TO BE DONE EMAIL THEM ABOUT THAT FACEBOOK MESSAGE THEM ABOUT THAT AND THEY SAID THAT IT WAS OKAY AND WITH THAT BEING SAID THEY WENT INTO MY ACCOUNT AND CHANGED A FEW OF THE OFFERS WHICH I HAVE PICTURES OF THAT WERE SENT TO YOU GUYS SO THAT'S NOT TRUE AT ALL
  

  
  

   

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ********** ******* ********  
  
  
  
   
  

• Initial Complaint

  02/09/2023

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I signed up with there company website **************** complete the requirements and havent been able to request my payment

  Business response

  02/09/2023

  We appreciate the customer's interest in GiftCardQuiz.  She has completed most of the program requirements.  The remaining requirement is to refer at least one unique household that also completes the program requirements.  So far, she has invited some other people but they have not completed anything.  Our customer service team will also respond to her by email in order to answer any other questions or provide additional support.

  Customer response

  02/10/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  [Your Answer Here]

   

   When referring others  they cannot access the website. Therefor its preventing me from getting the refferal, thats a scam why say I need a refferal but when I refer someone the refere link doesnt work for my refferal.but they can access the website without my Reff link, they only have a problem with the website when using my link. *** tried with multiple different family members and friends . The website simple malfunctions when trying to sign up with my link but when they sign up regularly it allows them to.

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ***********************
  
  
  
  
   
  

  Customer response

  02/16/2023

  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID# ********, and have determined that my complaint has NOT been resolved because:

  [Your Answer Here]

   

   The website simply malfunction when its time for referrals to complete there deals. Therefore making your website a pyramid scheme. If one or two people had problems then fine but multiple of my refferals said the same exact things, I even reffered myself on a separate device just to verify and I can provide video proof.. I ran into the ssme issue with the website now allowing me to go further after being reffered. 

   

   

  In order for the BBB to appropriately process your response, you MUST answer the question above.

  
  Sincerely,
  
  ***********************
  
  
  
  
   
  

  Business response

  02/17/2023

  Please do send any videos or screenshots you have so that we can investigate any issues you are experiencing.  You can send them here or to our customer service team.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩