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64 Customer Reviews
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Review from kimberly j
1 star02/05/2025
I have been receiving several magazines that I do not want. I was offered free subscriptions when I bought something else on the internet. Along with those I received some that I DID NOT WANT. I have tried to cancel these and I am still receiving them and still being charged for them. I have attempted to call and received a message that the number was unavailable. I have informed the credit card company that I did not authorize these charges and requested a refund. Please stop sending all of these magazine and do not contact me ever again.
Trusted Media Brands, Inc. Response
02/07/2025
The subscription has expired. The subscription originated from an independent sales agency. You will need to contact them directly regarding any refunds or cancellation requests. Their contact details are provided below: SYNAPSE/NEW SUB SERVICE **************************************************** ************ ********************************** **************************Review from James M
1 star01/27/2025
6 months ago Approximately , I received a unsolicitednbook from Reader's Digest. When paying the invoice by mail, I wrote on the invoice "No more books" Despite that notation they sent another book, in addition to the book they sent a 2nd payment notice with the book . I notified them via email to send a return label as I was refusing delivery. No label after 1 week of waiting. I put the book in the mail hoping the *********** will return it since I didn't open it and marked upon it "Return to sender, Delivery refused." I also subscribe to their magazine. My subscription runs out next month sometime , as of Saturday's mail I didn't receive my January issue which is about 2 weeks over due plus I never received December's issue. I canceled my account with ********************!Trusted Media Brands, Inc. Response
01/28/2025
We have discontinued the customers enrollment in the series and cancelled any unpaid invoices for the book series. The customer may keep the books and should disregard any further invoices that may be in process for the books.Review from Cathy H
1 star01/08/2025
We have subscribed to Reader’s Digest for many years and have also gifted subscriptions to some family members. The magazine is arriving later and later each issue. We received our December 2024/January 2025 issue a week before Christmas. In addition to the delay in delivery we are constantly being billed for the subscriptions up to a year before they are scheduled to expire. This is badgering the customer and I believe they are trying to extort money that is not currently owed them.Trusted Media Brands, Inc. Response
01/23/2025
We apologize for any inconvenience this customer has experienced. We have stopped renewal promotions until closer to the expiration date of the subscription. We are extending the subscription for the inconvenience.Review from Shellian M
1 star11/28/2024
Charged for a Readers Digest book I absolutely I did not order. This is such a scam.Review from Gina M
3 stars10/22/2024
Trying to cancel subscription for the recurring charge of $42.78 to my card!! I tried!! I can't figure out how on the *** -RDA site. I tried several times!! I click to cancel but it keeps saying .. error .. please help me cancel this so my card will no longer be charged for this amount!!!!! - TYI!!Trusted Media Brands, Inc. Response
10/23/2024
Thank you for contacting Trusted Media Brands. We apologize for any inconvenience **** ******* has experienced. We have discontinued the book series as requested. We have removed **** ******* from promotion list.Review from Susan P
1 star09/27/2024
Last year, I cancelled my RDA*TMD book subscription and this year it suddenly got renewed again. There is a charge for $38.50 made on September 22, 2024 that I never authorized. I have it in writing from ********* in **************** that my account was cancelled on October 27, 2023. Yet here we are again! I tried to go on the site and cancel it myself but surprise, surprise, the web site does not work when you try to enter the reason you are contacting them. I want the charge removed from my credit card and I want my RDA*TMD account permanently closed and I never want to receive any books, magazines, or other offers from them ever again. I had fond memories of reading my grandparent's subscription of RD when I was a kid but now their business practices are just short of predatory. Remember that great series "I am ***** heart" or "I am ***** lungs"? I think the next one should be "I am Readers Digest's hand and I am taking money out of your wallet."Trusted Media Brands, Inc. Response
09/27/2024
We apologize for the inconvenience Ms. ******** has experienced. We have discontinued the book series. A refund will be processed as soon as possible. The book has been shipped. Ms. ******** may keep the book with our compliments.Review from Gwendolyn D
1 star09/18/2024
I just got hit for $34.98 for Taste of Home subscription that I already paid $8 for. I wasn't aware of the fine print. Kinda of my own stupidity but this underhanded business practice is nothing I want to be associated with. I need to know how to cancel this NOW!! Shame on you for this grand scam!!Trusted Media Brands, Inc. Response
09/19/2024
Our records show two renewal charges for this email address. One for ************************* and one for *******************************. Refunds have been processed of both renewals.Review from Teresa B
1 star08/18/2024
Readers Digest was once a good company- now they are terrible. My dad keeps getting books he didnt order and opens the box because it says, Free Gift Enclosed, only to discover a book he wont ever read and a bill for it! What a scam! What happened to this once reputable company?Trusted Media Brands, Inc. Response
08/19/2024
We apologize for any inconvenience regarding Reader's Digest Products. Please provide your father's information so we can respond.Review from Gina F
1 star08/08/2024
Same as everyone else. What a scam. Receiving "free" books with an invoice for $32.97.Trusted Media Brands, Inc. Response
08/23/2024
]. I would like to provide some information about the customers order and clear up any misunderstanding. We received an order for our Fiction Favorites book series on June 13, 2024.The offer stated "You'll automatically receive a new book in the series every 6-8 weeks that you'll be invoiced for at our then-current price, plus shipping and handling. You can cancel at any time by emailing **************** at ********************** or writing to us"The next book was shipped on August 1, 2024.We have cancelled billing and discontinued the book series.Review from Marion F
1 star07/11/2024
Received a bill from Penn Credit and it looks like its the biggest scam in the world. I too received a book with about 3 different books included in it. Didn't order it and donated it to a street library. I will not pay for something I did not order and no more dealing with Readers Digest for me in any way shape or form. ******Trusted Media Brands, Inc. Response
08/06/2024
Dear Mid-****** Dispute Services:I write in response to your letter dated August 5, 2024, regarding the complaint from *****************************. I would like to provide some information about the customers order and clear up any misunderstanding.On September 14, 2023, we received an order from the customer for a book in the Fiction Favorites book series. As stated in the offer, when ordering this book, the customer would automatically be enrolled to receive other books in the series with no obligation to buy, and the option of canceling membership at any time. We shipped the book on September 21, 2023.The next book was sent November 20, 2023.The next book was shipped January 16, 2024.We have discontinued the customers enrollment in the series and cancelled any unpaid invoices for this series. The customer *** keep the book(s) and should disregard any further invoices that *** be in process. I hope this helps clear up any misunderstanding. I apologize for any disappointment the customer *** have encountered with our company. Please contact us if we can be of further assistance. ********************* ***********************
Customer Review Rating
1.13/5stars
Average of 64 Customer Reviews
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