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          Business Profile

          Engine Parts

          Drive Auto Parts

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Engine Parts.

          Complaints

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          BBB is here to help. We'll guide you through the process.

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            06/01/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            hi i buy and engine for drive auto parts $450.00 plus $340.00 for delivery and the next day they stolen for my account another $1,000.00 so they never return me the money or the engine they sent me the invoice i have in my phone and the transaction for the bank i try to contact this guys but never answer me the invoice #************ is what happen in 03/21/23 and 03/22/23 so please tell me what need to do thanks

          • Initial Complaint

            04/04/2023

            Complaint Type:
            Billing Issues
            Status:
            Unanswered
            march 20, 2023 Purchased a product on line and they had me open anydesk. I followed instructions and they took $2500 out of my back account thru a company called bitcoin, and cashapp Anydesk allow them to view everything that is on your phone, I called and they keep trying to contact me I ordered an Engine for a 2007 *** ******* 3.6 VVT on top of the $2500 they took an additional $250 Alex and Kevin they never sent and invoice which they supposenly put thru

          • Initial Complaint

            03/17/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I Ordered a used engine......they can't deliver a good engine and will not refund my money. Many emails and phone calls no refund or a good engine.

          • Initial Complaint

            03/14/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            WE PURCHASE A ENGINE FROM THEM. THEY DIDNT WANT TO PROVIDE A TRACKING NUMBER UNLESS WE GAVE THEM ACCESS TO OUR BANK ACCOUNT. WHEN WE ASKED FOR A REFUND. THEY STARTED CAUSSING US OUT AND STATED THEY WONT GIVE OUR MONEY BACK UNLESS WE GIVE THEM ACCESS TO OUR ACCOUNT. THE GUYS NAME WAS JONAS P*****. WE NEEED HELP GETTING OUR MONEY BACK THEY ARE COMPLETE FRAUD.

          • Initial Complaint

            03/13/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            While attempting to pay for a product on line the company could not complete the transaction without requiring me to pay multiple small payments to a person instead of a business because their system would not allow it. I asked for a refund of the two payments I made. I which was not for the full amount of the product i was going to buy. The "owner" of the company got on the phone and said they would not refund me just what I paid. They would only refund me the entire amount for the product even though I did not pay that. The"owner" Manuel Moreno told me i wild have to pay them the difference of the refund. He refused to refund me just the money I paid and ended the phone call telling me to report him he was not scared.

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          Ontario, NY 14519

          Visit Website
          (315) 988-0916

          Customer Complaints Summary

          5 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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