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          Business Profile

          Online Retailer

          KillerKurves Boutique LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Complaints

          Need to file a complaint?

          BBB is here to help. We'll guide you through the process.

          File a Complaint

          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

          Showing all complaints

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          Complaint Status
          Complaint Type

          • Initial Complaint

            04/30/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            Made purchase on April 12th (Order #*****) . The business said roughly 3 to 10 days to receive package . I started to check for updates around the 26. However nothing changed on the website and when I emailed the business asking for an update ,the email came back saying it doesn't exist. At this point I just want my money back!

            Customer response

            05/29/2024

            Better Business Bureau:

            At this time, I have not been contacted by KillerKurves Boutique LLC regarding complaint ID ********.

            Sincerely,

            ******************

          • Initial Complaint

            01/10/2024

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Ordered on December 12th last tracking it was in ******** ** they said it was an issue with the delivery and I can't contact them.I have tried to reach out to them .I have contacted PayPal

          • Initial Complaint

            10/18/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I order a ****** band on September 23, 2022, it stated 3-7 business days. I have been messaging them and all it says is it is in transit. No one responds to anything, just keep saying in transit. Since I haven't received my product yet, I would like a refund.

          • Initial Complaint

            10/17/2022

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            I have purchased numerous items from the company before. I purchased a waist trainer and realized upon delivery that it was the wrong size. I sent it back to the company per the instructions along with my name, size, shipping address and I have received no information from the company regarding my exchange. I have called the number on the site, reached out to the company on ********* instagram, and attempted to find their account on tik tok unsuccessfully. The company has not replied nor provided a valid means of communicating with them. The purchase order number is ***** for a clip and zip. The return was made to the company on September 10, 2022 at a mailing facility in ****************, ****.I have sent emails to the company for almost a month.

            Customer response

            11/11/2022

            Better Business Bureau:

            At this time, my complaint, ID ******** regarding KillerKurves Boutique LLC has been resolved.

            (By clicking "OK", your complaint will be closed as Resolved.)


            Sincerely,

            ***********************

          • Initial Complaint

            07/13/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            I purchased a vest waist trainer on June 5, 2022 with 3 to 5 day shipping. It's now July 12th and my order still has yet to be filled per their web site. I've tried a number of times to contact them via email, ****************** messager, Instagram, shop and by phone to the numbers on their site as well as all numbers provided by ****** search with no anwer or response. My order number is ***** with a total of 71$ after a returning customer discount.

          • Initial Complaint

            04/11/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            Placed an order on April 1st shortly after 5pm and paid 15 dollars for 2-4 day shipping. My item has not shipped at all and I can't get ahold of anyone from the company via email or phone. I would just like to cancel the order and have a refund because it seems like I'm being scammed.

          • Initial Complaint

            04/03/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I purchased a two in one vest on their website due to the original one being too small so I sent the item back to them in the correct time frame for an exchange of size. I tracked the item I sent back threw the post office and it says it was hand delivered to the Company killer kurves the next day . It has been two weeks and Ive been calling them and emailing also Dm on there IG , no response from them . Phones are disconnected . At this point I would just like a refund of $52.80 I paid !

            Customer response

            05/14/2022

            Better Business Bureau:

            At this time, I have not been contacted by KillerKurves Boutique LLC regarding complaint ID ********.

            Sincerely,

            *********************************

          Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩

          BBB Rating & Accreditation

          F

          This business is not BBB Accredited

          Search for Accredited
          Businesses in this category

          Years in Business: 10

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          Contact Information

          1 Old Middletown Rd suite 1A

          Pearl River, NY 10965-2637

          Visit Website

          Customer Complaints Summary

          9 total complaints in the last 3 years.

          3 complaints closed in the last 12 months.

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