Reviews
3 Customer Reviews
Review from Aisha M
1 star06/17/2024
This company is dishonest and deceptive. They were sub-contracted through Lowes to replace my water heater. I ask them to install a 50 gallon water heater in place of my 40 gallon old water heater. The technicians were pleasant and completed the work quickly and worked neatly. However no one informed me that I actually was given a new 40 gallon water heater. They charged me a reduced price and just acted like I was miraculously getting a discount. Its not until I checked the unit capacity and saw that it was a 40 gallon that was installed and not a 50 gallon that I realized what happened. They also had me sign paperwork that claimed I agreed to the 40 gallon instead of the 50 gallon tank. I called the company and they acted like they did what I requested, but after reviewing emails and listening to voice recordings they reluctantly agreed the work done was not the original plan. After speaking with ***** and the company about this incident it seems there are no repercussions for anyone but me. I still have to pay the difference for the larger water heater, spend a day ant home for the re-installation to be done and use a company that I do not trust to re-do the installation. I will not be using Lowes or All Day Heating and Plumbing to do any future work after this incident. I definitely do not feel valued as a customer.Review from John B
1 star11/25/2023
Terrible experience. Plumber was 2+ hours late, charged $400 for a simple shower cartridge replacement, and THEN put the shower handle on wrong so my partner and I couldn't get hot water for our showers. Have spent 12 hours now trying to get emergency fix and keep getting deprioritized for other "emergency" jobs.Review from Belkis T
1 star07/02/2023
Not a reliable company. The workers give you lame excuses as to why work is not being done or completed. There is no accountability for the job that needs to be done. I have been waiting a month for supposedly a part to fix my HVAC system and it is now July one of the hottest summer months and am still waiting for my AC to be repaired. The saddest part of this situation is that no one in that place makes an effort to assist with the customers need
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