General Contractor
WNY Roofing CompanyFind BBB Accredited Businesses in General Contractor.
Information and Alerts
Alert Details
This business has 1 alert.
Accreditation Revocation
On 06/27/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
6. Address disputes forwarded by BBB quickly and in good faith.
6A. Provide a response to each complaint that:
- Is professional,
- addresses all significant issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
Important Information
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Advertising Review
BBB sent correspondence to WNY Roofing Company on July 10, July 17, and July 24, 2024 requesting substantiation for claims in their advertising and marketing materials to include the company website https://thewnycompany.com/.
According to BBB's Code of Advertising 1. Basic Principles of the Code
Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
The website states the following:
“WNY Roof is a family-owned and -operated company serving all of western and central New York, as well as north-eastern Pennsylvania. As a family tradition for three generations, quality craftsmanship and top-of-the-line materials are a standard for us.”
BBB asked who the owners of this company are and how are they related as well as proof of 3 generations of ownership for the business.
BBB files reflect a business start date of 2015.
The website also states that WNY Roofing is GAF Certified. The business is not listed on the GAF website for certified contractors. BBB requested proof of current GAF certification or removal of this claim from all advertising and marketing materials.
Service Area
- Erie County, NY
- Genesee County, NY
- Niagara County, NY
- Orleans County, NY
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