Business Profile
Mental Health Services
Mindful Care, Inc.Find BBB Accredited Businesses in Mental Health Services.
Reviews
8 Customer Reviews
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Review from Shannon N
1 star11/27/2024
Horrible service.Incompetent providers. They leave you hanging and hold you hostage all the the same time.I have consistently run out of medication inbetween appointments because they did not provide adequate refills, nor did they provide the correct information regarding those refills.I have to do their job for them and inform them of what my insurance covers and how to go about calling them into a pharmacy.I have the written proof that Ive done extensive work on their half and theyve still failed to get my prescriptions right.Review from Christina T
5 stars09/18/2024
My visit today was excellent and i feel comfortable talking. i feel at easy.Review from JOAN C
1 star09/18/2024
My son found this company online since mental health care is so difficult to find in person. He was given a therapist which only provided 20 minute sessions a week and a Nurse Practitioner once a month. My son attempted to take his life and I was NOT able to get in touch with his therapist and NP. I am on his HIPAA form and I called, I left messages, I even went in my sons computer and emailed them. I NEVER, I repeat, NEVER got a call back from either person. After my son being in the hospital for 2 weeks, he came out and relapsed a month later and AGAIN I tried to get in touch with someone and I could not. This is a serious liability and they should not be allowed to prescribe medication without having an emergency phone number to contact someone. This is no way to seek help if you cannot speak to a human other than the time of your appointment. The mental health field is failing us and this company is dangerous.Review from Macy D
5 stars04/20/2024
I have had so many therapists and psychologists who would brush me off or not let me talk for myself. I had such a wonderful lady help me and based on past medications INSTANTLY got me on a new low dosage medication. Even though its really early I do feel like I can start to become normal in myself. I am really lucky that this place took my insurence because I am so grateful to the psychologist for giving me the help I need and giving good professional advice to feel good with the medication. Thank you mindful care for saving my lifeReview from Jess L
1 star02/10/2024
Would not recommend to my worst enemy. Provider seemed okay at first, but when the first medication didnt help, only made it worse. She switched me to one she said had very few side effects, but the papers from the pharmacy said otherwise. I even messaged her again to make sure it was safe for me and she said she wasnt concerned about it.I took the meds as recommended and within two days I was in the emergency room for a severe reaction to the medication that was prescribed.Since then, now 9 days and counting with no meds, and I have not received any follow up from my provider. I have emailed multiple times and the responses only continue to use my deadname that I clearly explained was a problem.They put me on heavy meds and then completely ignored me when I got sick from them. I learned the hard way that I am better off on my own, without meds and these people should be called Mindf*ck.Review from Anthony L
1 star02/02/2024
This place is all about money and doesn't care about their patients. My girlfriend ran out of medication and they want to make an appointment first. This is not a controlled substance and there is no reason they can't write a script that day.If they cared about their patients they would not them go without medication for more than a day. They will not write any refills on the script unless you meet with them each month. I have never in my life heard of this. Hence money hungry Mindful care. This is absolutely ridiculous. People can go through very serious withdrawals without meds. Yet they don't seem to care and just want her money. I have been seeing physiatrists most of my life and I have never ever seen something like this. They should be ashamed of themselves. Do yourself a favor and get a real professional as you won't find one here with good morals or values. I write this not for myself but for others so they don't get caught ** in there money trap.
Mindful Care, Inc. Response
02/06/2024
I will need the patient's name to be able to look up this account. However, we care very much about patient's care, and we give refills constantly. We have a whole PCA department that handles just refills and prior auths.Review from Stephanie H
5 stars01/11/2024
I live in a very small town where mental health is hard to come by. Mindful Care has helped me greatly. From my bipolar depression to my marriage, Im so grateful. ******* is my therapist and she is so encouraging, she sends me worksheets to help me refocus and to remain positive. With my busy schedule I just need to hop on zoom and can meet with her, if I need an emergency appointment I can be seen ASAP. Whats even better is its all covered by my insurance with no hidden fees or membership fees. I highly recommend this company!!!!Mindful Care, Inc. Response
01/12/2024
Hey!! We're incredibly grateful for your positive review of Mindful Care! It's heartening to hear that ******* has been an encouraging and supportive therapist for you. The convenience of Zoom sessions and the availability of emergency appointments are aspects we're glad have made a difference in your busy schedule.We're pleased that our services are covered by your insurance! Thank you for recommending Mindful Care; we're honored to be a part of your mental health journey.Best,The Mindful Care TeamReview from andrew O
1 star11/09/2023
AndyO Mindful Care billing and patient access to THEIR BILLING INFOMATION is HORRENDOUS!!!Only show Amount Owed, no dates or Detail or History Retrieval.No one wants to Talk to you about Billing, they Prefer their SubPar Online System!!!!The Customer has the RIGHT to their INFORMATION - and ACCESS to it!! My therapist was GREAT, but system needs ***************** Updates!!Online Therapy is OK - but far Different from in Person Therapy, and NOT THE SAME!!!Mindful Care, Inc. Response
11/12/2023
This has been resolved with the billing department and the clinical department. He was misunderstanding the billing codes. This review should be removed.
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