Reviews
31 Customer Reviews
Review from Ben H
5 stars02/10/2025
Great value! The cleaners are thorough and pleasant. A special thanks to Phoebe and Jon who cleaned my home today. That said, all but one of the cleaning crews sent to my home over the past several months were "outstanding" and did better than expected; the other one was still "good."
The Cleaning Authority Response
02/14/2025
Thank you for allowing us to clean your home and for taking the time to leave us a five star review!Review from Joan M
5 stars01/22/2025
Always excellent in all they do! Attentive to detail at all times.The Cleaning Authority Response
02/14/2025
Thank you for taking the time to give us a 5 star rating. We are thankful to have you as a customer!Review from Nanci K
5 stars01/08/2025
The Cleaning Authority is amazing. Very professional, thorough and much attention to detail. Our whole house felt kissed!The Cleaning Authority Response
01/10/2025
Thank you for taking the time to leave us a review! We greatly appreciate you allowing us to service your home.Review from Jim, K
5 stars11/14/2024
Great experience. They know what to do and get it done efficiently and it's very clean. We get them every 4 weeks. They do an outstanding job. I would highly recommend them.The Cleaning Authority Response
11/15/2024
Thank you so much for taking the time to leave us a review. We appreciate you allowing us to clean your home.Review from JANET G
5 stars10/23/2024
The three ladies did a wonderful job cleaning our home. They come every four (4) weeks on the same day of the week. We feel secure that our home is "Sic & Span". Their cleaing inspectors are great too.The Cleaning Authority Response
10/24/2024
Thank you so much for taking the time to leave us a review and for allowing us to clean your home!Review from Oakie W
5 stars10/07/2024
Excellent work. The house looks great. We are very happy with the attention to detail overall quality of the work.The Cleaning Authority Response
10/08/2024
Mr. W*******, Thank you for taking the time to leave us a review! We appreciate it very much!Review from Betty S
1 star09/14/2024
First I wish to say that the girls that cleaned our home did an excellent job, but an antique bowl was broken. Pictures were taken by all and sent to office. the office called by employee and they were told the bowl was worth $369.00 at which point the employee asked if she were going to be fired. Answer was no. Employees finished and left home. I called the office about an hour later as I had not heard from them. At that point was told that I needed to take bowl (broken) and get it appraised and give them a quote which I replied was something they should do. They then said they checked on eBay and they could get one for $74.00. Which they would take off cleaning cost. I found this to be unacceptable and told them not to return. Not good management especially since they claim to be bonded etc. The bowl was Roseville and numbered , and approximately 100 years old .The Cleaning Authority Response
10/02/2024
We are very sorry that your item was broken and you were not satisfied with the solution to the breakage that occured at your home. Our policy is to have the item repaired or replaced when at all possible. We did attempt to discuss replacement of this item, as we found the exact match for replacement, and instead credited you for the item as you declined a replacement. We are very sorry that you were originally missinformed on the replacement value by an employee.Review from Mary S
1 star09/13/2024
We were extremely disappointed with the service from the cleaning authority in Beaver Creek. My husband was there the entire time and walked the team through the house explaining what needed to be done in each room. At the end of their time cleaning they said goodbye to my husband and walked out. There was no review of what had been done. Cupboards were not cleaned and drawers were not cleaned. We were told the explanation was that there were items in the cupboards and drawers. That is just flat out. We asked for them to come out and finish the job and they said they would do so but would charge us $125 an hour. Buyers beware. I'd give them less than one star if I could.The Cleaning Authority Response
10/02/2024
We are very sorry to hear that you were not satisfied with the cleaning provided. We strive to provide excellent service to all our customers, including one time and move out cleanings. We will be sure to review our policies and practices for one time cleanings moving forward.Review from Lindsay W
5 stars09/10/2024
The pair of cleaners were friendly, and did a fantastic job!The Cleaning Authority Response
09/12/2024
Thank you for taking the time to reveiw our company. We are very much appreciate receiving feedback from our customers!Review from Vicki G
5 stars08/15/2024
The pair of cleaners were friendly and very thorough! Our house looks great!!!The Cleaning Authority Response
08/16/2024
Thank you for taking the time to submit a review for us! We will be sure to share your feedback with the team who cleaned your home.
Customer Review Rating
Average of 31 Customer Reviews
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