Reviews

They dont even deserve a 1. You call the main line for help and they are RUDE. You never get straight answers and out parking lot is a mess. There is never anywhere to park and I have ONE car. I cant sell my condo because of a landslide we get NO factual information about.

I currently live in a condo i purchased where Towne handles the money we have for paying for needs and updates, prior i lived in an apartment for 5 yrs that Towne managed. Both have been fairly bad experiences. The apartment , they STOLE/KEPT my deposit which i shouldve received back because they said i didnt give enough notice. Yet by law if you buy a home you dont even have to give them a notice at all and you are federally protected, yet towne still took my 1500 dollar deposit and i even didnt stay a single day in the apartment that entire last month, i did them a favor if anything. But thats not all! One of their maintenance employees stole my radio from the pool one afternoon, then when i went to move out the maintenance employee who lived in my building, busted my lock off of my storage unit and stole about 400 dollars worth of stuff before he moved out . Now onto out condo issues, towne contiunaly wants to raise our condo dues, gets nothing done and mismanages our money. They cannot prove where any of our money is going to, its been a long time coming for this ship to sail, if you can avoid Towne Properties running your HOA/COA structure or avoid any apartments managed by this awful company i suggest to run the other way. At the end of the day i cant believe i let them steal from me not once, but twice and get away with it. Poorly ran business all around.

Lived in the community for more than 5 years and vacated end of August after finishing our lease period and handing over the keys to Chris (Maintenance). While living, I had to resort to the Code Enforcement as my kitchen ceiling was leaking and nothing was done for 18 months time. I had removed my negative review and left a positive one as some of the staff tried to support a bit. Its been more than 50 days now and my security deposit is not yet returned. Ohio Law allows Tenants' Rights to have the Security deposit refund within 30 days. I had called them more than 5 times and emailed them but no reply so far. I am again resorting to the City of ******** authorities to guide me on this. Contacted them again through email/phones- no response. So, They are choosing to neglect based on the previous code enforcement issues they had is what I think. I emailed them today that I want to end things amicably. I trust Ohio Law will help get my security deposit back.

Absolutely worst place to rent. Nothing ever gets fixed and when they come out....IF they comes out...the repair job is worse than the actual issue before they had touched it. No dryer since May 2024 it is now September 2024, ants/ bugs, leaks, Faucets that drip, bathroom drains clogged when moved in, chipping paint, falling apart cabinets ....so much wring here. Save yourself don't move here.

We moved into Towne Properties (The ***** ** ******) in December. In January our 2 year old husky started having reactions to the environment. I tested for mold: positive, tested for CO2: dangerously high levels. In February we discovered that we had a 5 ft birds nest in the attic above our apartment which allowed for fecal matter, bones and feathers to come through our vents. Our dog ended up ingesting some of this stuff before we got home and passed away a couple days later. We have had issues with sleeping, breathing as well as a massive ant infestation. We now can’t afford to move out due to draining our savings trying to save our dog. Ray (the property manager) has been difficult to deal with and some what disrespectful. Not only has this been our worst experience but also traumatic with the loss of our dog and waking up with ants on us multiple times.

We live @ the valley senior living in **********. Our water sprinkler exploded . WE are forced to go to a hotel. WE are running out of resources. Food, money. The gave consent that there was another apartment that we could move into. Maintenance lied and got very hostile when i asked him a question. WE would like to @ least look inside. WE ARE RUNNING OUT OF RESOURCES. WE NEED HELP TO GET IN THIS APARTMENT THANK YOU

I signed a contract that stated it would cost $399 to hold an apartment for the weekend. After I refused to sign the representative told me “no worries it’s actually $99” and wrote it down for me. When I called the following Tuesday to say I had decided against the apartment my card was charged $399. After several attempts at calling and writing a letter nothing has been done. I would strongly advise against doing business with this company. In ********** it is called Waterstone Landing.

Rachel C****** at towne properties was very helpful with an issue I had. Thank you

Worst Property Management Company in America ZERO Stars Worst Property Management Company in America ZERO Stars