Reviews

I've been with Huntington for over 10yrs with no issues. On 1/09/2025, i get two notifications on my apple watch saying that I approved not 1 but two $500 apple cash transactions which i did not. I hurried up and locked my card and called customer service, and told them what happened. He then closed the card and says he will issue me another card, while speaking with him, i look and my email and i see whom ever made the 2 $500 transactions attempted 3 more transactions $400, $500, and $300 all were declined. After many calls, i finally receive a letter in the mail from Huntington stating after doing their investigation they determined it was approved. I called them on the phone from a customer service *** with no symphony skills BTW to tell me that they came up with this from a text message from 06/2023. How could i give authorization for a purchase from almost 2yrs ago when you can barely layaway a burger. If i approved a purchase how much was this purchase? why was it a even amount, why was it so many transactions?? no cents?? why are ya'll so stupid to think i would use apple cash with no receipts??. I then showed proof of my apple cash transaction history for the month and still you say i did it. How much more proof do you need to see to know i didn't do this?? This money is tied to my son's social security, every month is a different amount. I didn't even know i would have any money in there. Huntington are are just as much thieves as the scammers that took my son's money out my account. DO NOT USE THEM!!!

We are in receipt of your comments and we will be in contact shortly regarding your concern. 

They shut down my account of 6+ years with no explanation! No overdrafts. No NSF fees. No issues! They held my money hostage for 4 weeks, lying to me each time I called each week. "Go to the physical branch and they'll fix it, Why did they send you here we can't do nothing, We'll send you a letter in 3-5 days, We sent you a check on Tuesday, We just closed your account this Monday, and we sent you a check on THIS Tuesday (a week after the first one)." HORRIBLE COMPANY.

We are in receipt of your comments and we will be in contact shortly regarding your concern. 

Frightful customer service. I was an auto loan customer for 4 years and never missed a payment. 3 years after I paid off the loan I received a letter that Huntington owed me $250 from overpayments and that they were letting me know ONLY because they were required to by the state of ************. So theyve held onto my money for 3 years interest free. When attempting to contact customer service to receive my money I was hung up on after spending an hour being transferred from call center to call center with not one single employee knowing how to help. Mind you, Huntington sent ME the letter. Do better. Buyer beware.

We are in receipt of your comments and we will be in contact shortly.

They're the worst banking experience I've ever had in a wide variety of ways.

We are in receipt of your comments, and we will be in contact shortly. 

Their customer service is among the worst I've ever encountered. I've been banking with them since 2004, back when they were still ***. I live in a small Minnesota town near the Wisconsin border, so I frequently shop between states. Despite knowing this, they repeatedly locked my card and failed to send verification codes to my phone, even though my number is listed on my account. They also ignored the fact that I was calling from a recognized number. A few days ago, one representative was able to bypass this issue and temporarily unlock my card. However, the next day, the same problem occurred, and they refused to assist me. Today, it happened yet again, and this time, they permanently locked my card until I visit a physical branch to update my information—information they already have. I explained that I am disabled and cannot travel 120 miles just to verify details that are already on file, yet they still refused to help, claiming there was nothing they could do. This is false, as they have assisted me in the past. Once I receive my monthly payments, I am withdrawing all my money and closing my account. There is absolutely no justification for their refusal to assist me when they've done so before.

We are in receipt of your comments, and we will be in contact shortly. 

Huntington offer a $400 bonus to open an acct online and have a direct deposit of $1000 for 90 days. I did not receive this bonus and was told it was for PERK members only which was not noted in the promotion. BEWARE of small or invisible print!

We are in receipt of your comments and we will be in contact shortly. 

If you run a business do not bank with them!! They cost me so much money the place holds on every deposit. I can not run my business efficiently thanks to them! Do not bank with them the reviews are right they are a horrible bank!

We are in receipt of your comments and we will be in contact shortly. 

I'm a Disabled Veteran on fixed income. I asked for a new Debit Card on Jan 5. It's now Jan 14. I have no food and haven't eaten in a couple of days because I still don't have my debit card like they promised I would have it in 3-5 days. I'm also out of my meds for the stroke I had because of this. They even lied to me about the date it was supposedly shipped on Jan 7 and I still don't have it on the 14th. Not to mention how just strait mean they were over the phone like I didn't matter. I'm switching banks and filing complaints with the **** and *********************************. Semper Fi

We are in receipt of your concern and we will be in contact shortly. 

Huntington has been servicing my loan for about 4-5 years now. Luckily I am about to sell the property and I won't be stuck with Huntington anymore. I would not recommend anyone let Huntington control your mortgage. They have screwed up many times over the past number of years, including insurance issues, escrow issues, tax issues, and anytime they mess something up it takes weeks or months to get straightened out. They are the reason I will never let a bank hold an escrow account for me in the future.

We are in receipt of your comments and we will be in contact shortly. 

I deposited a mobile check, and they put it on hold for over a week. Then they closed my account and will not tell me why. They proceeded to cash the check but will not allow me to have the funds. That is check fraud! Huntington will steal your money, then close your account for absolutely no reason. They will tell you that they will return your funds at their convenience.

We are in receipt of your comments and we will be in contact shortly.