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Business Profile

Chimney Cleaning

Fireplace Pros

Reviews

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46 Customer Reviews

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  • Review from Charles S

    5 stars

    12/24/2024

    They were very professional and identified the issues which needed to be addressed and provided the follow-up action plan.*** ******

    Fireplace Pros Response

    12/26/2024

    Thank you for the great review!! We are glad to hear you were highly satisfied with your chimney cleaning experience! We hope you have a Happy and safe New Year!!
  • Review from Jeff K

    5 stars

    12/20/2024

    We had the best experience with Fireplace Professionals. The techs who came out to get the measurements and who replaced our chimney chase ***** were outstanding and very professional. All the work was done in a timely manner and they were able to come out before our scheduled appt. **** who works in the office was extremely professional and very friendly. She worked with us on all aspects of the job. I would definitely recommend this company to anyone who needs Fireplace work done. 10 stars.

    Fireplace Pros Response

    12/23/2024

    Thank you for the wonderful review!! We appreciate our customer's feedback regarding their satisfaction with their fireplace and chimney service. We pride ourselves on providing the best service possible!! Have a wonderful Holiday Season!
  • Review from jr v

    5 stars

    12/12/2024

    ***** (tech) was courteous and professional. He provided an unbiased assessment, answered questions thoroughly, and provided helpful advice about future maintenance and safety devices. ***

    Fireplace Pros Response

    12/16/2024

    Thank you for the great review! We want to ensure the best quality service when it comes to your fireplace and chimney. Thank you for choosing Fireplace Pros! Have a Happy Holiday Season!!
  • Review from Mike M

    5 stars

    07/17/2024

    The tech, in both visits, was helpful and informative about our gas fireplace unit ( in addition to performing the work).

    Fireplace Pros Response

    07/23/2024

    Thank you for the great review regarding your gas fireplace service! We appreciate our customer's feedback!
  • Review from Tara F

    5 stars

    12/09/2023

    They were very professional and friendly. Did a great job and u would highly recommend.

    Fireplace Pros Response

    12/13/2023

    Thank you for the wonderful review!! We love hearing that our customers are happy with their chimney and fireplace service. We want to ensure the best customer service possible.
  • Review from Mitchell M

    5 stars

    11/16/2023

    Absolutely great service! I highly recommend this company to repair your fireplace.

    Fireplace Pros Response

    11/17/2023

    Thank you for the wonderful review! We appreciate hearing about our customer's chimney and fireplace service and experience!
  • Review from Dan M

    5 stars

    09/12/2023

    Very impressed with the initial contact and all of the way through job completion. Jerry, Mary and Patrick are true professionals. We’ll done! I would highly recommend Fireplace Pros!

    Fireplace Pros Response

    09/13/2023

    Thank you for the wonderful review!!! We want to ensure total customer satisfaction from beginning to end of their fireplace and chimney service!
  • Review from Jim B

    5 stars

    07/13/2023

    I needed a cap and flu tile replaced. Called fireplace pros. Jerry came by the same day, gave us an estimate. We called the office(Mary) to set the start date. Jerry and AJ came on scheduled date and completed the job on same day. They did an outstanding job and left no mess. Jerry and AJ were very friendly as well as professional. I would certainly use them again if needed. I would highly recommend them.

    Fireplace Pros Response

    07/18/2023

    Thank you for the great review!! We appreciate hearing our customer's satisfaction with their fireplace and chimney service as well as the customer service they receive!.
  • Review from Philip B

    5 stars

    07/08/2023

    I was in need of a Chimney Chase Pan replacement and chimney sweep. Tyson and Jerry we're very knowledgeable and answered all of my questions. Tyson was very personable and in my opinion, quite an asset to the company. I was very pleased with their service.

    Fireplace Pros Response

    07/10/2023

    Thank you for the wonderful review! We love hearing our customer's satisfaction with their chimney and fireplace repairs. We also want to ensure friendly and knowledgeable customer service with all of our customers.
  • Review from Herbert S

    5 stars

    06/15/2023

    Excellent service and installers! Fireplace Pros know their stuff! I didn't realize how involved the instillation was until they explained it to me. I would definitly use them again for any problem with my chimney.

    Fireplace Pros Response

    06/19/2023

    Thank you for the wonderful review!! We love knowing our customers are satisfied with their chimney and fireplace repairs. We want to provide the best service and ensure your home's safety!

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