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Business Profile

Food Delivery

Global Meals

Headquarters

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27 Customer Reviews

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  • Review from Linda W

    5 stars

    01/29/2025

    As a senior, disabled, diabetic person receiving Global Meals has been a life saver. I have a problem falling, so I have to do everything from my wheelchair. Global Meals provides meals ever two weeks that are nutritious and tasty. The delivery drivers, ***** and ********* are very kind, efficient, and caring: will even put items away for me if I am not well. I recommend all who qualify take Global Meals, a wonderful way to get a variety of food that is nutritious and freezer/ refrigerator/ or shelf ready.
  • Review from Brenda L

    5 stars

    12/30/2024

    I am very happy with Global Meals. The meals arrive In a timely fashion, well package and convenient. It he food is always very good. I appreciate the meals very much.
  • Review from Marilee W

    1 star

    12/02/2024

    I just sampled the new world meals. The only one I found edible was the Italian Mac and choose. All the others when cooked cooked together and blended together making for like a baby food mash. Who ever thinks the meals are good are probably ones who gave t eaten for a month. Please bring back the global meals from five years ago, before Covid!
  • Review from Edward Michael S

    2 stars

    11/08/2024

    The ***** and almond milk continers have been filthy this last time and several times before. The fig and apricot packages seem to have left air in: they are flat and when opned the fruit is gray. The bread included is sometimes mashed, other times opened. Some of the selections include meats I cannot tolerate or swallow easily, but no one has made any suggestions at customer service for me to choose what I like the best and what is best for me. I switched to the Kosher menu, because the other menu had too many items that should not have been approved by a dietician, i.e., weeks of sanwiches that were mostly bread. With the Kosher menu, there is an option to choose daily brunch items, but the items are delivered in an open crate, which is not the most sanitary manner of presentation, and I was told that that is how they do the brunch items. ******* *.
  • Review from Debbie S

    5 stars

    10/16/2024

    Wonderful customer service and the ********************** are nice also! Thank you for your service!
  • Review from Andrea L

    5 stars

    07/19/2024

    I received global meals happy with the meals and the customer service is great keep up the great work
  • Review from Jeanine R

    1 star

    05/15/2024

    They are simply delivering food which is inedible. Sometimes it's covered in mold. .almwfonwa it's no longer frozen. The comfort bowls are freezer burnt. The Marie calendars has been covered with blue green mold for several deliveries. I actually for food poisoning from one meal I ate and suffered stomach cramps for three days. And vomiting. This is a company with a 30 million dollar contract awarded TO the owner, RUSSIA foreign National WOMAN who does most of her business for her fruits an D vegetables with foreign suppliers. The fruits are good and the vegetables are old and stale. I have reported to the company my concerns. They say they will fix it and never do. I suggested over the last 8 weeks "No food" even delivered for 3 out of the first five weeks of 8. The had a supervisor sort that out and promise help. The 4th week food was delivered two days late. the. Last Wel they sent the wrong selections I gracefully accepted food I can not eat as a Disabled diabetic. The last week sent the wrong selections I refused Then called for the supervisor. No reply no call no food for a week. This week delivery is today Called the company one time, Not to be a "pKaren" the P. Is silent. Lol Amd there was ko call to me last Wel no food delivered. And we will. See what comes today. I also reported jy concerns to my driver and watched him type into his phone program which escalates customer concerns to a supervisor. There was no food and no call. I'd say one savvy Russian woman is getting rich and she is torturing old and disabled people handily and getting paid for it. If this was my only source of food I would have already expired like much of the food they deliver. when they bother to deliver food at all. I'd like to give them. 0 stars! Highly not recommended. People could die if this is their only source of meals each week.
  • Review from Douglas G

    5 stars

    05/10/2024

    If anyone wants to get good meals,by just popping them in the microwave or oven Global Meals is the best ?? also there staff is really caring people and I know that from experience. Thanks Global Meals keep helping people.  
  • Review from Sandra K

    3 stars

    02/23/2024

    Even though I have called still same problem. What is it with all pasta items? 2 Mac & cheese, Beefy mac & cheese (contained what seemed like beef crumbles at that), Gourmet Mac & cheese, 2 types of Stuffed shells, Veg lasagna, Beef lasagna, Mixed Rigatoni, Butternut squash rigatoni, and some as stated given more then once in package. I mean come on 3 deliveries the same type of thing? Even after calling and asking if something besides pasta could be given? I use to recommend to others in the senior complex to try Global but, cant do that anymore. Why cant we choose items?
  • Review from Michael S

    1 star

    02/05/2024

    The communication with the customer service representatives was extremely lacking. Despite explaining my issue clearly, I felt like my concerns were not being understood. The representative seemed disinterested and provided generic responses that did not address my specific problem. Better Training: It's crucial that customer service representatives are well-trained to understand and address customer issues effectively.*

    Global Meals Response

    02/12/2024

    I understand your frustration with the communication you experienced with our customer service representatives, and I apologize for any inconvenience caused. We appreciate your feedback and recognize the importance of well-trained customer service representatives who can effectively address customer issues. We prioritize continuous training and development to ensure that our representatives have the necessary skills to provide excellent support. Thank you for bringing this to our attention, and we will take your feedback into consideration as we work to improve our customer service experience.

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