Reviews

Today I had one of the best customer service moments from **********************. Cham the tech was amazing/smart. I totally recommend this company. Lastly very fair on price while also explaining exactly what the issue was. Thanks again!

Thank You!

Cham is honest - a straight shooter, friendly and professional, who really knows his business; he listened carefully to us and searched out the problem we were having with the thermostat. He then solved it to our great relief and satisfaction. We cannot recommend him highly enough and would call on him again in a second. I contacted SuperTec Heating and Cooling because, when I set the thermostat to heat, it suddenly jumped to auxiliary heat (= heat pump, which we don't have) and the AC came on. What?! We had had an excellent experience with the company a few years back, so I immediately called them for help. Cham got back to me that same day and, unbelieveably (though not apparently for SuperTec), added me to the end of his service calls that very afternoon!! We found his rates very fair and reasonable.

Thank You!

I am honestly still in shock as I write this review for Cham at SuperTec Heating and Cooling. My furnace had stopped working 5 days ago (dead of winter). I'm quite handy and attempted to troubleshoot myself but ran out of ideas and needed a professional. After a little research I stumbled upon SuperTec and saw great reviews, so I called. Cham answered and, to my complete surprise, was willing to walk through the complete troubleshooting process with me over the phone (professionally and SAFELY). We were able to narrow the issue down to a simple sensor that needed to be replaced along with the air filter. After reading every review online and experiencing work with Cham directly, I honestly get it. Cham is truly an honest, honorable and fair businessman while also simply being a remarkable human being in an industry that has an unfortunate stigma with being fairly cutthroat. Being able to help me with this issue over the phone without needing to schedule a house visit and charge me for service made Cham's DAY (which should say a lot on its own). Being able to work with a kind and polite professional over the phone to troubleshoot and identify an issue that I can easily fix myself without being charged made my SEASON. After an experience like this, I honestly can't imagine looking elsewhere for HVAC assistance.

Thank You ????

I am at a loss to describe just how great it is to work with Cham and SuperTec. I own several rental units in Columbus and live in Minnesota. Cham has been my go to guy for all hvac issues for years. He is always prompt, courteous, professional and extremely knowledgeable. His prices are very reasonable and I love the fact that the initial service call fee of $50 covers that address for all future trips. My only concern is that he might retire someday and my only complaint is that his service area does not include Minneapolis. Stop looking for other options. You will not find anyone better!

Thank You ????

I had to go to every website that would review this company! Mr. C*** is an excellent human being and businessman. He called us within thirty minutes of request and guided me with fixing my heater. Most would have waited until the next day seeming as work is over at seven. He’s what this world needs more of. Kind, caring and knew exactly what the issue was. He’s my families hero on this cold winters night!!!! Thank you Supertec

Wow! Thank You for such kind words! It was my pleasure to assist you.

After receiving the home owners insurance diagnosis and suggested repair, not replace, costing over $2k, Cham removed and installed a new furnace within 24 hours of my intial call. The home owners emailed me during the install advising the parts would be in within 3 or 4 weeks once they received payment. Given the urgency of the CO2 levels, 3 or 4 weeks not an option! Cham with Supertec measured and ordered my furnace within 24 hours. I highly recommend Supertec for al HVAC needs! Again, thank you!!!

Thank You ????

Ive worked with Supertec Heating and Cooling several times for issues with both my AC and furnace. **** is quick to respond, answers your questions thoroughly and helps you maintain your unit rather than suggest replacing it. Multiple times he has walked me through troubleshooting to do on my own to save a house call. I would recommend this business to anyone.

Thank You and Happy Holidays!

I have been a customer of ********************************************** for about 4 years now. They technicians are amazing, they are always on time, they get the work done and they are very reasonably priced. This past weekend I had a heating problem, so I called and the technician did not have time to come but he told me he can show me what to do to make the heat work if I was willing. I told him I was willing and he guided me over the phone for about 15 to 20 minutes and my heat started working again. I asked him about how much I owed and he said it is free. It does not get any better than this. SuperTech Heating guys are not just SuperTechs at their work but they have great customer service. Thank you.

Thank You ????

Thank You ????