Reviews
17 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Ben A
1 star11/17/2024
Truly the worst experience I have ever had with a contractor. **** ********, the owner. Probably the most arrogant, disrespectful, and condescending person in his position that I have ever come in contact with. He is never wrong, knows everything and will mock you and claim that you have no idea what you are talking about when indeed I was proven right on numerous occasions regarding my concerns....He just expects the customer to be quiet take what you get and be grateful. He is only worried about getting a check. You are nothing more to him. I am not the only one who feels this way, as his own workers and subcontractors expressed disdain. It also seems like a ton of reviews specifically compain about him. So be aware. I could truly write a novel on the experience, because it was truly unbelievable what we went through. Literally every single step of the project something was done poorly and I had to make them come back and fix things and put band aids on stuff that should never have been walked away from and considered "done". I even had to do their job for them on multiple occasions. No one spoke any english at all which made things even more difficult. At one point they were literally using google translate to explain to the crew how to install insulation.....like they never had even done it before.....it was all very alarming. They literally tore out one of my walls after the fact because the framing was so terrible that my wall was 1" off straight and there was a very visible bulge on the side of my home. Now the wall is bowed, another wall isn't straight and there are countless inconsistencies everywhere you look. The more I look the more I find....The entire process was absolutely exhausting and we are just glad that they are no longer on our property. No one will ever be welcome back. I am truly at a loss as to why anyone would hire this company based on my experience. I don't wish it on my worst enemy. If anything. Hire at your own risk.Review from Nancy C
5 stars11/14/2024
5 Stars to Suncraft. The whole process was very smooth. I talked to several companies. Suncraft had the best price for what I wanted in a sunroom. The crew were professional and respectful of the property. I was impressed from the very beginning with the construction of the frame and how solid the base was and the siding and roof match perfectly with our existing home. It looks like it has always been there. The sunroom is something I have always thought would be the perfect addition to our home and Suncraft did a wonderful job. I would recommend them highly for whatever project you have in mind!Suncraft Corporation, Inc. Response
11/18/2024
Thanks for your kind words! We are committed to our customers and appreciate you sharing your experience. Thanks for sharing your thoughts with us and the community. Your friends at Suncraft.Review from Dan L
5 stars02/22/2024
Had Suncraft build a screen porch it was built in a timely manner . Would highly recommend Suncraft for for project.Review from Brian K
5 stars11/10/2023
Suncraft built a screened in deck for us a few years ago and it is our favorite room in the house! We did not want a 3/4 seasons room; we wanted the feeling of being outside and it could not have turned out better. The crew was very good at their job and the construction actually took less time than the caulking and painting that I did after they were done. Jeff is pretty straight forward with things and I prefer that over constant bartering. I would rather just know "how much" and "what". The company and crew is not an overgrown franchise which has pluses and minuses. The only advice I would offer anyone would be to stay in tune and don't be afraid to ask questions and raise concerns. It helps everyone involved to bring stuff up ahead of time, rather than after the fact. In the end, I was impressed enough with the work on the deck/room, that I hired them to also construct a 260sqft addition just this past year. Suncraft performed the excavation, built the foundation, and raised the structure as a shell with interior studs. They worked very well with me to help me along as a homeowner that is performing all other tasks on a permit.Suncraft Corporation, Inc. Response
11/15/2023
Brian- Thank you for sharing your kind words! We are dedicated to our customer experience and appreciate you sharing yours. We look forward to working with you again soon on your next project. Your friends at Suncraft.Review from Vickie M
5 stars10/03/2023
I'm absolutely thrilled with my new sunroom and deck! The workers were efficient in every move that they took. They definitely knew what they were doing. My neighbors and I were so impressed with their workmanship and speed, start to finish. Amazing!!! Suncraft Corp. started the project earlier than thought which was a bonus and finished with a job well done. They deserve a 5 star rating ****** *Review from gregory m
5 stars10/03/2023
Suncraft did an very nice job on my front porch re-do. Replaced a 1950's jalousie window mobile home porch with a 3 season sunroom. Timely install that went very well. Would recommend these guys to anyone.Suncraft Corporation, Inc. Response
10/16/2023
Thank you for your kind words. We appreciate your business!!Review from Angela R
5 stars09/07/2023
We just finished our second project with Suncraft Corporation, and we could not be happier. The paver work and new deck exceeded our expectations. Everyone we worked with was exceptional and professional. We highly recommend them and will use them for any future projects.Review from Robyn S
5 stars09/06/2023
Once again, we are beyond thrilled with Suncraft and our Screened Porch and Deck. Jeff B (owner) and his team built our first Screened Porch and 2 story deck at our previous house approximately 13 years ago, in 2010. We loved the design, quality, and were so pleased with the excellent customer service we received. A priority at our new house was to build a Screened Porch and Deck, similar in design to our previous one. Jeff B and his crew did not disappoint us. Jeff designed our porch, provided us with drawings, and a proposed timeline from start to finish. The cost was very reasonable and our "add-on" was appropriately priced. When questions arose, if Jeff was not available to talk, he returned the call promptly. The customer service staff at Suncraft were very polite and professional. The craftmanship of our porch and deck is excellent. Additionally, our porch and deck were completed in a timely manner. As stated, we are beyond thrilled with Suncraft, our porch, and deck. I highly recommended Suncraft ! Robyn SReview from Gregory V.
5 stars05/16/2023
It's our second project with Suncraft Corporation. The owner, Jeff B******z is very knowledgeable. He helped us with design, gave a lot of advices. Our new deck looks beautiful and we received so many complements. We are very happy with the results. We would highly recommend them for your projects.Suncraft Corporation, Inc. Response
05/22/2023
I am happy you are pleased with your new deck. Thank you!Review from Cornelius W
5 stars04/29/2023
My wife and I contracted with Suncraft Corporation to construct a sunroom and composite deck. The project was completed in a timely manner ( 3/9/23 to 4/10/23). Suncraft did a quality job at a reasonable price. We have received compliments from neighbors, and the painter who is painting the interior of our new sunroom. Suncraft staff responded promptly to all concerns that we had. We express our thanks and gratitude to Jeff, Ann, Zack, Kenny and the entire Suncraft crew that participated in the building of our sunroom and deck. ********* *** ****** 4/29/23Suncraft Corporation, Inc. Response
05/02/2023
Thank you for your kind words. It was a pleasure working with you and we hope you enjoy your new sunroom and deck!
Customer Review Rating
Average of 17 Customer Reviews
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