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373 Customer Reviews
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Review from dan H
1 star02/05/2025
Nationwide gives low ball estimates for the cost of insurance only to increase it by 20 to 30% after the fact and then threaten collections buyer beware avoid nationwide at all cost
Nationwide Response
02/06/2025
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Delilah H
1 star01/25/2025
I am writing to express my severe dissatisfaction with Nationwide Pet Insurance. I enrolled my pet under the Whole Pet Wellness plan in 2019, with the understandingbased on their promises and marketingthat coverage would last for the pet's lifetime. This was a significant factor in my decision to choose Nationwide.However, I recently received a non-renewal letter indicating that my pet's coverage was being canceled. When I called to address the issue, the representative denied that the company ever promised lifetime coverage and essentially called me a liar. I have since found online evidence and multiple testimonials from other customers who were given the same promise, only to have their coverage terminated later.Nationwide Pet Insurances lack of integrity and honesty is appalling. They seem more than willing to cover young pets, but once these pets age and genuinely need coverage, they are dropped. This is not only misleading but also unethical.I hope this review serves as a warning to others considering Nationwide Pet Insurance.Nationwide Response
01/27/2025
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Kimberly N
1 star01/21/2025
Travel Insurance is not worth it with this company. There are so many stipulations on paying a claim that unless the airlines goes bankrupt or there is a weather event, you don't get your claim paid. We prepaid for a hotel and then our flight was delay and we missed our connection so the hotel night couldn't be used. They denied the claim because it was pre-paid and not a weather event for the airlines. It also took them a long time to respond to my claim and I never got correspondence that they sent me. I would not recommend this policy at all!Nationwide Response
01/23/2025
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Pam C
1 star01/21/2025
Watch out if you have Nationwide car insurance! I've been a customer for more than 40 years and missed a payment by accident. They canceled my insurance, did not provide notification that they did so (which incidentally is against the law) would not rewrite my policy, and sent notification to the State saying that my insurance was canceled a full month before it was. I had to get insured by another company, send the information to the State, and now I have to pay the state $612 or lose my license for 3 months. And they do not bend, Pennsylvania. I am now on a mission to have Nationwide pay me back the $612, I'm filing claims with the Better Business Bureau and the state, and any social media site I can find. 40 year loyalty....what a joke!Nationwide Response
01/31/2025
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Nicole M
1 star01/14/2025
Nationwide Pet Insurance has been a nightmare. I submitted all the required documents for my dogs claim, but they claimed what I provided wasnt enough. My dog was adopted from a rescue, so theres no additional history I can give thembut they dont seem to care. To make matters worse, they denied one of my claims and took over $1,000 from me, which they refuse to refund. Their customer service has been dismissive, and the whole process has been nothing but stressful. If you value your time, money, and your pets well-being, stay far away from this company!Nationwide Response
01/16/2025
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Nationwide Response
01/22/2025
Thank you for reaching out to us to advise of your concerns. We have provided you with specific contact information to further assist with this matter.Review from saul r
1 star12/29/2024
Nationwide underwrites travel ins for ***. *** rejects claims for frivolous reasons. Basically Nationwide keeps their reputation intact by using *** to do their dirty work I traveled with ****** ***** to ******* and ***** I left three expensive shirts in the closet of my room in ******. I noticed the next day in ***** and called the hotel. The shirts were not found. This means housekeeping either did not check the closet or stole the shirts. This is a covered incident for my travel ins. I told my tour guide and called ****** on the day of loss. I wrote an e mail to hotel management the next day. This e mail was provided to *** as they require notification to either venue , tour guide or company or police. My claim was denied as no notification made. How do you prove you told your tour guide and called ****** ??? Loss noticed in another city. Cannot go to ****** police. I tried to report by phone or internet but is not allowed. But was reported to the hotel and proved with e mail I did everything I was suppose to do even though I didnt know these rules until I got home. Review of *** all over the internet are horrible. *** reported *** to my states ins **** and the BBB. I plan to make reviews where ever I can about this company and its underwriter Nationwide.Nationwide Response
12/31/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.
Nationwide Response
01/03/2025
Thank you for bringing this matter to our attention. We have provided you with direct contact information if you would like further assistance.Review from Tina S
1 star12/26/2024
I have been insured with Nationwide for 31 years. NO ACCIDENTS NO CLAIMS. My insurance just went up to almost 400 a month for 1 car full coverage(which I have no choice) and 1 basic. Clean driving record. It's been going up for the last year. They seem to say it's because of all the payouts they have. BUT That's not my problem. I didnt make any claims, so why are you making me pay for everyone else? Its also not my fault we had a hurricane come through *******. I think that you have made enough money off me. Or is it you need the money for you to live in your glass house. Yes im Mad Mad. I'm tired of paying for everyone else because they can't act right. You. Need to go back to charging based on what I do not everyone else!! Loyalty use to be a real thing, but it's looking like that's a thing of the past.Nationwide Response
12/30/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Steven T
2 stars12/19/2024
Not happy with Nationwide. Had insurance for a trip; my mom went into hospice and later passed away. Provided hospice enrollment and death certificate, but that's not enough for them. They want doctors' notes for a person who has died, which is impossible to get once a person is deceased.Nationwide Response
12/30/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Nationwide Response
01/02/2025
Thank you for bringing this matter to our attention. We have provided you with direct contact information if you would like further assistance.Review from Kelly S
1 star12/14/2024
Don't ever expect to get your money if you have to file a claim, let alone even a response. These guys are crooks!Nationwide Response
12/16/2024
We have received notification of your consumer review on the Better Business Bureau website. A privacy verification request has been sent. Once the verification request has been received by Nationwide, the appropriate Nationwide Business Unit will be engaged to address your concerns.Review from Grace G
1 star12/13/2024
I was scammed by this broker, almost losing ****** of my hard-earned money. After months of frustration and feeling helpless, I turned to * * * * * * * * * * * * * * * * * * * * * * * * * * anti-fraud and cybersecurity Mail for assistance. Their team was incredibly supportive and effective. They navigated the complex process of recovering my funds with professionalism and persistence. I was able to retrieve all of my money. I highly recommend * * * * * * * * * * * * * * * * * * * * * * * * * * anti-fraud and cybersecurity Mail to anyone who has been a victim of fraud. They truly deliver results when it feels like theres no way out, You can also contact them on Whats-App:: *********************************************.Nationwide Response
12/18/2024
We have reviewed these comments and have determined they are intended for a company other than Nationwide in the ***.
Customer Review Rating
1.14/5stars
Average of 373 Customer Reviews
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