Complaints

• Initial Complaint

  10/08/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  on 9/16 I hired Rent a Husband/****** ***** to remodel a wall in my family room--remove paneling from the wall, add drywall, paint and trim the wall. When he was here he pointed out other issues with the house--the gutters needed cleaning, power washing deck and roofing, replacing a shutter, he wanted to redo the roof, said the chimney needed fixing,etc. He ended up giving me a quote of $24,000 total (plus the $1500 that I had already been quoted for the original work) and then proceeded to start 5 different projects and none of them have been completed. He went out of town for a week, was not in communication again until 10/7, then came back and showed up at the house on 10/8 and as I started showing him all the incomplete work and what I wasn't happy with he started yelling at ME---calling me a b***h and a c**t (actually said the "c**t muscle was in full force". I told him I didn't want him touching the roof or the chimney at this point. I have paid him a total of $12,832 so far and none of the work has been fully completed. And he wanted another $17,000. And...he took a power washer and ladder that belonged to me. I have a lot more pictures of the incomplete work that I can provide. I've attached copies of the itemized work and quoted prices along with copies of the checks that have been paid and the advertisement that I found him through. I would like to be refunded for incomplete work on the gutters/leaf guards, power washing, interior wall remodel, roof work and chimney work. I'm happy to pay for work that has actually been completed but not for work that is incomplete and still needs fixing (i.e. he broke the fireplace mantel when he took it off the wall). And I want my power washer and ladder back. There are 2 large trashcans of his that are still here on the premises that he can retrieve.

  Business response

  10/28/2024

  [[BBB transcription via email]]

   

  The work we were contracted to do including trimming overgrown bushes and Hauling away removing old gutter guard power washing gutters inside and out installing new gutter guard which whole front was done along with the front flat roof was done we had to trim the bushes to get the ladders up there to remove the gutter guard and clean the gutters and this is why as she said five jobs was started at one time as I said everything on the front of the house was completed at the time this complaint was made including the flat roof I continued paying guys to go there and work until she worked out an agreement with the rest of my crew everything is done she is signed off this should be considered no in void and they was able to save her some money

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩