Complaints
Current Alerts For This Business
According to BBB files, there is a pattern of complaint concerning delivery issues submitted against Javariya. Consumers complain to BBB that they place orders with Javariya.com and their credit cards are charged at the time of purchase. Later, the business notifies the consumer that it is cancelling the order. When consumers try to contact the business about their orders, its primary phone number is not in operation, and the second number only rings, with no answer. Some consumers state that they never receive a refund and that attempts were made by the business to withdraw additional funds from their accounts. Consumers indicate that they want delivery or a refund. BBB sent a written notice to Javariya identifying the potential pattern of complaint with a request for a business response.
The business has responded:
Our customer service is working on JivoChat and via email.
Our phone line is defective and is waiting for maintenance, so it can't be reached right now, but we are in the process of fixing it as soon as possible.
Our company works hard to protect our customers from the risks of injury associated with the products offered on our site, and we are committed to ensuring that we will improve our service to ensure customer satisfaction.
We will always give feedback within 24 hours via email.
Thank you for notifying us about this issue.
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