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Business Profile

Flooring Contractors

Bob's Express Carpet & Flooring LLC

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70 Customer Reviews

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  • Review from Jason A.

    5 stars

    12/20/2024

    Great customer service . Very friendly. Looks amazing . Would recommend to anyone

    Bob's Express Carpet & Flooring LLC Response

    12/20/2024

    It was a pleasure working for you. I look forward to the next project in your home
  • Review from Julie

    5 stars

    11/13/2024

    Have used *** for years and have always been impressed and satisfied with performance and work. Even after the job I can contact him with any concerns. Hes always happy to help.

    Bob's Express Carpet & Flooring LLC Response

    11/14/2024

    Thank you very much. It is always a pleasure to work with you.
  • Review from Carolyn B

    5 stars

    11/13/2024

    Bob's express offered great pricing and quick installation. They did a fantastic job on my home. I would recommend them to everyone

    Bob's Express Carpet & Flooring LLC Response

    11/14/2024

    It was a pleasure working with you.
  • Review from Wynton D

    1 star

    11/11/2024

    Paid ****** $10,000 to do my floors on a *****sqft we got wood plank in Aug 14 2024 he started the floors and it is now November 11 2024 and my floor is still not finished. We cant even install our kitchen counters or sinks in kitchen or bathroom this is terrible.

    Bob's Express Carpet & Flooring LLC Response

    11/12/2024

    Unfortunately ***** Express carpet and flooring were subjected to a property scam. I apologize that this person is able to social media slander me. You can see by all of my reviews that I don't do what I was accused of. All contracts need to watch out for this, I thought I was smart enough not to fall for it but ****** is good at what he does. There was a $6000 bathroom remodel done in that $10,000 project that he is not including. Flooring is done but he has thousands of dollars of structural issues and tried to get me to do that. Hopefully everyone who sees this understands that us retailers are at risk to scams all day long. Please call me if you have any questions about this negative review.
  • Review from Scott B.

    5 stars

    11/06/2024

    *** and his team did a great job installing carpet in my home.

    Bob's Express Carpet & Flooring LLC Response

    11/12/2024

    Thank you for allowing us to work on your home. It was a pleasure working with you.
  • Review from Erica F.

    5 stars

    10/22/2024

    Super fast turnaround, great pricing, and quality work. Highly recommend

    Bob's Express Carpet & Flooring LLC Response

    10/23/2024

    We are happy you are pleased with our service. We enjoyed working with you on your project.
  • Review from Robert K.

    5 stars

    10/11/2024

    Friendly service at a fair price. The quality of the work surpassed my expectations. I would recommend ***** to my family and friends.

    Bob's Express Carpet & Flooring LLC Response

    10/12/2024

    Thank you so much. It was our pleasure to work with you and help you with your project. We are happy you are so pleased.
  • Review from Chad K.

    5 stars

    09/26/2024

    *** did great work at our house. He was quick to respond to our requests and the quality of work was amazing.

    Bob's Express Carpet & Flooring LLC Response

    09/27/2024

    It was a pleasure to work with you.
  • Review from Penny L.

    5 stars

    09/20/2024

    They installed carpet and tile for our bowling lanes. Did great and timely job

    Bob's Express Carpet & Flooring LLC Response

    09/27/2024

    Thank you for your business. It was great working with you.
  • Review from Natalie E.wert

    5 stars

    07/31/2024

    He had open communication, always responded to my text and did a fantastic job on our project. I highly recommend Bobs express carpet and flooring.

    Bob's Express Carpet & Flooring LLC Response

    08/05/2024

    Thank you so much for the opportunity to help with your project. It was a pleasure working with you.

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