Complaints

• Initial Complaint

  01/21/2025

  Complaint Type:

  Service or Repair Issues

  Status:

  Unanswered

  More info

  We bought a 10 day cleanse that they guaranteed and didn't work. They also have a money back guarantee and won't give it back

• Initial Complaint

  09/21/2023

  Complaint Type:

  Product Issues

  Status:

  Unanswered

  More info

  Company offers a product that does not work . The also offer a money back guarantee . When trying to get the money back they refuse under a false pretense that a faint line is still a pass when it's clear there was not a faint line at all. I have more than one test to prove. The tests they provide are not accurate and they only give refund based on their test. The company is obviously scamming people out of their money. Should not be allowed to be in business.

• Initial Complaint

  07/18/2022

  Complaint Type:

  Customer Service Issues

  Status:

  Unanswered

  More info

  I am retired military 53 years of age with a home in both *****, and ********** ***** - where Marijuana is legal in **. Although retired, i **s offered a job fueling Aircraft at a municipal Airport in Port Townsend,**. during a military funeral in ********** *****. That job required a drug test. I had 24 days before the job interview and drug test. I had taken 5 small puffs off a marijuana cigarette at the Military funeral in ********** *****. i dont drink, use tobacco, drugs, etc other than this one time at a funeral in a state (**********) where marijuana is legal. I **s offered the airport job at the funeral. After the funeral. I knew i needed to flush the THC metabolites out of my body before the drug test, so i went online and viewed Green gone detox website that claims their product flushes out Marijuana THC Metabolites out of your body 200% faster than your body doing it by itself. I ordered the 10 day flush kit with THC urine test strips for $140.00 ,with a money back guarantee if it didnt work. I received the product in 2 days in the mail and used it completely as directed by the instructions for 10 days straight. At the end of the 10 days, i used the 5 THC test strips they provided with the kit every 2 days, and every single one came back positive for THC. I contacted green gone demanding a complete refund. I even sent them a photo of the last Marijuana THC test strip they sent me with the kit that showed "positive". I even went to the local drug test clinic named Averhealth and paid $20.00 to have a gas spectrometry test done for THC to eliminate any false positives. The gas test also came back positive and i provided green gone with that information. On the Airport drug test the next day, it came back positive as well and i did not get the job. Green gone refuses to send me a refund citing their product isnt intended to "mask" THC. I knew that and sent them their claims of 200% faster flush of THC than a body doing it. I **nt a refund and website closed

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