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          Business Profile

          Pet Grooming

          Bow Wow Boutique

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Pet Grooming.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            05/09/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Me and my brother took his dog in for a grooming of the dogs nails. His dog had to be muzzled to get its nails clipped and the manager already knew this. While nails were being clipped his dog slipped the muzzle. The manager immediately got angry and yelled at my brother that if his dog bites she will sue him. With her yelling at him in the shop in front of workers. Me and my brother grab his dog and leave quietly. When my brother got home he decided to call the shop to complain about the way we were treated. And the woman who yelled at us was the one who answered the phone yelled at him on the phone and told us she’s the manager go sue her and she hung up. A couple minutes later my brother gets text from this woman who claims she’s is the manager of the business that she will kick my brothers ass. And multiple other messages that I will not say on here. We have made a police report also.

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          BBB Rating & Accreditation

          C+

          This business is not BBB Accredited

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          Reasons for BBB Rating

          Contact Information

          707 E. State Street

          Trenton, OH 45067

          (513) 988-9970

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          1 complaints closed in the last 12 months.

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