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          Business Profile

          Security System Monitors

          Alert 360 Home Security

          Headquarters

          Reviews

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          819 Customer Reviews

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          • Review from Lisa P

            5 stars

            02/06/2025

            ****** was my service guy today and he did a great job. He was punctual, professional, hard working and both found and corrected the problem quickly.
          • Review from Janice M

            5 stars

            02/06/2025

            always prompt, keeps my system updated and contacts me if they see any issues. They will walk through troubleshooting the problem remotely as well .
          • Review from Judith R

            5 stars

            01/14/2025

            Technician was on time and very helpful. I will gladly call again when needed.
          • Review from Thomas W

            5 stars

            04/05/2024

            Technician was knowledgeable and did a good job of fixing problem.

            Alert 360 Home Security Response

            04/08/2024

            We're thrilled to hear that you had a great experience with Alert 360, Thomas! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
          • Review from David N

            5 stars

            04/04/2024

            ****** was great! Very professional and kind. He is asset to your business

            Alert 360 Home Security Response

            04/08/2024

            We're thrilled to hear that you had a great experience with Alert 360, *****! Our technicians are some of the best in the business, and we're so glad to hear that Felipe provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
          • Review from John G

            5 stars

            04/03/2024

            Very professional and friendly. Answered all my questions about the equipment. Very knowledgeable about the equipment and company. Cleaned his shoes before he entered the house.

            Alert 360 Home Security Response

            04/08/2024

            We're thrilled to hear that you had a great experience with Alert 360, ****! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
          • Review from Diann R

            5 stars

            04/03/2024

            After having a system for more than 20 years, I had a new keypad panel installed. Technicians were friendly and explained the new panel thoroughly.

            Alert 360 Home Security Response

            04/08/2024

            We're thrilled to hear that you had a great experience with Alert 360, *****! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
          • Review from Chuck And Marcia M

            5 stars

            04/03/2024

            We have been with Alert 360/EMG for 8 years and just upgraded to new technology. Technicians were prompt, knowledgeable, and gave good instructions on the new system. Great pictures and wifi access thru Alert 360 app on my phone.

            Alert 360 Home Security Response

            04/08/2024

            We're thrilled to hear that you had a great experience with Alert 360, ***** & ******! Our technicians are some of the best in the business, and we're so glad to hear that yours provided you with excellent service. We know that security is important to you, and we're honored that you chose Alert 360 to help protect your home. Thanks for your kind words and your business!
          • Review from L. M

            5 stars

            04/02/2024

            **** and *******, two technicians from Alert 360, installed a new alarm system with cameras at my home. These two young men did an excellent job with the installation and explanation of the system. The system works well which makes a happy customer. Thank you **************************.

            Alert 360 Home Security Response

            04/08/2024

            Thank you so much for your kind words, *. *******! We're thrilled to hear that you had a great experience with Alert 360 and that both Kyle & Cameron provided you with exceptional service. We'll be sure to pass along your feedback to them and the rest of our team. Thanks for choosing Alert 360 to keep you safe and secure! Best, Ashley R., Social Media Manager 
          • Review from Carolyn P

            5 stars

            03/05/2024

            Excellent service, and company. So glad I have 360 alert. People need security companies now more than ever.. been with 360 and would highly recommend. On

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