Reviews
4 Customer Reviews
Review from Robin T
5 stars12/03/2024
My daughter, Olivia, recently returned from the Dolphin Quest trip to Hawaii with Trips Inc. and had the time of her life. This was her third adventure with the company, following her first trip in 2010 to the opening of Universal Orlando’s Wizarding World of Harry Potter and a wonderful journey to Disney Los Angeles in 2022. Each experience has been nothing short of magical. Trips Inc. provides a level of care and attention to every traveler’s needs that is truly exceptional. From the moment Olivia steps into the trip, we know she’s in the best hands. Their thoughtful planning and dedication ensure that each journey is not just a vacation but a lifetime memory. The owners and staff are extraordinary. Their kindness and professionalism make every trip seamless and joyful. Olivia has made lifelong friends during these adventures, creating a beautiful sense of camaraderie with her fellow travelers. Beyond the incredible destinations and activities, these trips have boosted Olivia’s self-confidence and sense of independence in ways we could have only hoped for. We are so grateful for Trips Inc. and their commitment to making every journey an unforgettable experience. Thank you for everything you do for your travelers and their families. Olivia is already looking forward to her next adventure! ~ Robin T.Review from Heidi B
5 stars08/12/2024
Wow! What an amazing organization. Trips *** gives adults with intellectual and developmental disabilities the opportunity to travel and take amazing vacations. The staff and owners of Trips are some of the kindest people who give their time so that those who would not be able to travel have the chance to experience and see the world. They put the travelers safety and needs first and assure that all travelers have the time of their life and create lasting memories. It makes my heart so happy to see travelers smile when they accomplish something new, or hear the laughter when they feed a dolphin or ride a roller coaster, or see them jumping waves in the Pacific Ocean. I highly recommend this company for anyone who has or knows an adult with intellectual or developmental disabilities, your traveler will not regret going on a trip with Tripsinc Special adventures! Check them out at Tripsinc.com
Trips Inc. Response
08/13/2024
Thank you so much for your thoughtful review *****! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. We look forward to you traveling with us again soon!Review from Shirley E
5 stars06/04/2024
I love this company I have been traveling with Trips over 12 years.Even though I have done Disneyland numerous times each one is a different adventure.I highly suggest you take a look at the website and get a brochure sent to you.You will not be disappointed.They are an outstanding company.They really care about all the travelers and their safety and well being.And that would be I guess why they have been in the business for over 25 years.That speaks for itself .Trips Inc. Response
06/07/2024
Hi *******,
Thank you so much for your kind words! We're thrilled to hear that each of your Disneyland adventures with Trips has been unique and memorable. We're dedicated to ensuring the safety and well-being of all our travelers, and it's incredibly rewarding to know that our efforts have made a positive impact on your experiences. Your recommendation means the world to us, and we can't wait to share many more adventures with you in the future!
Warm Regards,
********* & *****
Trips, Inc.
Review from Sara F
1 star08/07/2023
They overcharge the travelers and dont include the ones they make have a 1:1 even though they use the 1:1 to ensure their ratios. They do not put the health and medical needs of the travelers first which should be of utmost importance. This company is totally for profit and it shows. I will not be recommending this company for any of my friends or family. I work within the world of developmental disabilities and I highly discourage anyone from using this company for your loved one or friends.Trips Inc. Response
08/11/2023
Thank you for taking the time to express your concerns. We value the chance we had to connect with you via phone today, following your review, to gain deeper insight into your experience and collect your feedback. We regret the frustration you encountered with the situation you described.
Being a small, family-operated company with more than 32 years of experience in providing travel adventures for adults with developmental disabilities, safety is at the core of our priorities. Our unwavering commitment is to ensure our travelers enjoy exceptional adventures that forge lasting memories, all within a safe and inclusive setting. Our travelers mean the world to us and many have been with us for years and have become an extension of our family.
Your feedback is appreciated, and we are fully dedicated to remaining receptive to ideas on how we can enhance our services to continually improve.
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