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          Business Profile

          Gas Station

          Chevron #91827

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Gas Station.

          Complaints

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          Complaint Details

          Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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          Complaint Status
          Complaint Type

          • Initial Complaint

            10/17/2023

            Complaint Type:
            Product Issues
            Status:
            Answered
            On two occasions at the Chevron on ************************************************ it wasn't obvious how many cans they took me and a few buddies did 26$ worth and the worker seen we had a few recept so they then took all our receipts and didn't give us any money and on another recent occasion I did 240 for my ********************* and I and they seen me hand him his recept put a black line through it and told us we were burnt. They take people's money it's not illegal for me to turn them in for my friend and I whoms handy Capt and is wheelchair bound so it's hard for him to turn them in himself he's unable to walk

            Business response

            10/16/2023

            This complaint is not directed to our business. We do not operate Chevron stores. Please remove this complaint from our profile. 

            Customer response

            10/17/2023

            Chevron on ************************************************

            Business response

            11/16/2023

            Thank you for reaching out. On the bottle drop machine issued by OLCC there is a big red sign which states that you are only allowed to cash out 24 cans in a 24 hour period which is $2.40.  If you put more into the machine it will take those extras you put in.  Due to OLCC regulations we are not required to pay if you accidentally put in 26 cans and wanted $2.60 for your transaction as following the law we can only give $2.40.  We are following the guidelines set by Oregon State law.  We do not keep extra tickets from customers if they bring in more than what is allowed to be cashed. I would suggest that if you have more than 24 cans you may want to go to a Bottle ********************** where there are no limits on how many you can bring in.  Thanks for your time.  

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          BBB Rating & Accreditation

          A-

          This business is not BBB Accredited

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          Contact Information

          330 W 7th Ave

          Eugene, OR 97401-2559

          Visit Website
          (541) 485-7595

          Customer Complaints Summary

          1 total complaints in the last 3 years.

          0 complaints closed in the last 12 months.

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